Job Description

e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-5b2d4898>Customer Support Executive xe8xbdxafxe4xbbxb6xe5xaexa2xe6x9cx8dFollowMYR2,000 - MYR3,500 Per MonthKL City, and +1 other locationsFresh GraduatesBe an early applicant!Posted a day ago xe2x80xa2 Closing 13 Jan 2025Be an early applicant!SaveApplyRequirements

• Minimum SPM, Diploma or higher.
• Fluent in Mandarin, Bahasa Malaysia and English
• With Customer Service experiene is added advantage
• Computer Literate
• Fresh graduate is encourage to apply too.

Responsibilities

• Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Review policy terms to determine whether handling compliance.
• Maintain and update SOP and record.
• Enhance and improve current process.
• Ensuring Customer Service satisfaction with clients Following process and procedure of the Company.

Benefits

• EPF, SOCSO included
• We provide medical coverage, You may claim up to the limit of your position
• Bonus
• Overtime allowance

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Training Provided
• Performance Bonus
• Overtime Pay
• Company Trip
• 5 Working Days

SkillsCommunication skills Negotiation Patience Communication Skills Problem-Solving Skills Multi-tasking Product KnowledgeImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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