Customer Support (mandarin English Banking)
Petaling Jaya, Selangor, Malaysia
Job Description
Full Time Customer Support (Mandarin English - Banking) Jobs, salary up to MYR 5,000 in Agensi Pekerjaan JobScoper Sdn Bhd Petaling Jaya - Ricebowl
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Customer Support (Mandarin English - Banking)
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Up to MYR5,000 Per Month
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Posted 21 hours ago o Closing 11 Dec 2025
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Requirements
- Min. 1 year customer service experience in BPO or banking / finance preferred
- Degree holder or above
- Fluent in English & Mandarin (spoken & written)
- Willing to work on rotational shifts if required
- Good communication skills and ability to build strong customer rapport
- Assist and educate customers on self-service and digital banking channels
- Handle account/transaction inquiries and provide solutions
- Conduct call-backs and follow-ups when needed
- Perform basic KYC checks and ensure compliance
- Deliver a professional, customer-first experience
- 5 working days
- Training Provided
- Allowance Provided
- Annual leave/Medical leave
- Near to public transport
- Medical Insurance
- Annual Leave
- Medical and Hospitalisation Leave
- Allowance Provided
- 5 Working Days
- Training Provided
Customer Service Communication Skills (Mandarin & English) Banking Knowledge Problem Solving Conflict Resolution Active Listening Empathy
Skills Required
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Job Detail
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Job IdJD1266390
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:RM 5,000 per month
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned