Customer Support Mandarin/cantonese (remotely)

Kuala Lumpur, Malaysia

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Responsibilities

Provide strict renditions of the messages including every detail of the conversation and is prepared for challenging calls at any time
Employ good customer service and communication skills, clear enunciation, pronunciation, pleasant and professional voice, as well as polite forms of expressions
Able to explain certain cultural concepts to avoid miscommunication with permission or at request of the client
The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.

Qualifications

Native Fluency in Mandarin and English
Able to work in 24/7 rotational shift (5 working days/week), majority of the work schedules falls on night/graveyard shift
Have thorough knowledge of Medical and other industry terminologies would be an added advantage

Job Type: Full-time Salary: RM4,000.00 - RM6,000.00 per month Ability to commute/relocate:

Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Language:

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