Job Description

Customer Support Representative (Korean Language) - Native Korean based in Malaysia

Location:

Kuala Lumpur / Selangor, Malaysia

We are seeking native Korean speakers to join our customer service team based in Malaysia. This is a great opportunity for individuals who want to gain international work experience, explore a multicultural environment, and develop a professional career in customer service. No previous work experience is required, as full training will be provided.

Job Responsibilities

Respond to customer inquiries through phone, email, and live chat in Korean Assist customers with product information, account issues, billing, technical support, or service-related questions Provide accurate, friendly, and timely solutions to ensure a positive customer experience Record and update customer information and feedback in the system Collaborate with internal departments when issues require escalation or follow-up Maintain professionalism and compliance with company service standards and guidelines

Requirements

Native Korean speaker (from South Korea) Basic knowledge of English for internal communication and system usage Strong communication skills, polite and customer-focused attitude No experience required; fresh graduates or first-time job seekers are encouraged to apply Willing to relocate and work in Malaysia

Benefits

Sponsored work visa Competitive monthly salary with performance, shift, or KPI bonuses Accommodation assistance or housing allowance (depending on company policy) Comprehensive training program and continuous support Health insurance or medical benefits Opportunity to work in an international company and multicultural environment Career development and internal promotion opportunities
Job Type: Full-time

Pay: Up to RM10,000.00 per month

Benefits:

Dental insurance Health insurance Vision insurance
Work Location: In person