Job Description

Agensi Pekerjaan BTC Sdn Bhd

Location:

Bayan Lepas (11900) -

Salary:

IT, Information Technology, Business Analyst, Insurance, Banking, Financial Institution, UAT, User A

Type:

Permanent

Main Industry:

Job ID:

127859665

Company:

Agensi Pekerjaan BTC Sdn Bhd

Posted On:

22 June 2023

Open Position: Customer Support Representative, Korean Speaking (Shared Service Company)

A Shared Service Company is currently hiring a Customer Support Representative, Korean Speaking to join them in the Penang office.

Key responsibilities include:

-Possess professional language certificate in Korean language.

-Hold at least a Diploma or bachelor\xe2\x80\x99s degree in related field.

-Be a proactive part of the account team to support Korea country customer-based growth by serving as the companys go-to person for questions regarding demand fulfilment.

-Utilising escalations, reporting, and analytics, transparently manage end-to-end demand fulfilment to guarantee on-time delivery to clients based on orders and projections.

-Understand and deliver business strategies and improve customer services through the execution of self-service.

-Continuously identify work process improvements.

-Demonstrate high integrity and confidentiality \xe2\x80\x93 Maintain confidentiality of customer information at all times.

-Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.
If you are interested, Apply to # or # for a confidential discussion.

Visit btcrecruitment today.

Please take note that only shortlisted candidates will be notified.

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