Customer Support Specialist (health Food Manufacturer)

Lahat, M08, MY, Malaysia

Job Description

We are a health food and nutritional products manufacturer dedicated to promoting wellness and better living through high-quality formulations. We are seeking a

Customer Support Specialist

who is passionate about customer care, well-organized, and eager to learn about food technology and manufacturing processes.

Key Responsibilities:



Provide professional customer support and detailed product information to clients. Handle and process customer orders accurately and efficiently. Coordinate with Product Development, Production, and Sales teams to ensure smooth order fulfilment. Communicate with customers and suppliers regarding packaging materials, delivery timelines, and documentation. Assist in preparing marketing proposals, quotations, and product materials. Maintain accurate records of customer communications, orders, and feedback. Stay updated on company products, services, and industry developments.

Requirements:



Minimum

SPM or Diploma

;

Bachelor's Degree in Food Science, Nutrition, or a related field

is an advantage. At least

2 years of experience

in customer service, order coordination, or administrative support (preferably in food or nutraceutical manufacturing). Basic understanding of food technology and manufacturing processes. Strong communication, coordination, and problem-solving skills. Proficient in Microsoft Office and basic customer service tools. Detail-oriented, responsible, and able to work both independently and as part of a team.
Job Type: Full-time

Pay: RM2,500.00 - RM3,800.00 per month

Benefits:

Free parking Maternity leave Opportunities for promotion Professional development
Experience:

above: 2 years (Preferred)
Language:

Mandarin, English & Malay (Preferred)
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1231998
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Lahat, M08, MY, Malaysia
  • Education
    Not mentioned