Customer Support Specialist (health Food Manufacturer)
Lahat, M08, MY, Malaysia
Job Description
We are a health food and nutritional products manufacturer dedicated to promoting wellness and better living through high-quality formulations. We are seeking a
Customer Support Specialist
who is passionate about customer care, well-organized, and eager to learn about food technology and manufacturing processes.Key Responsibilities:
Provide professional customer support and detailed product information to clients. Handle and process customer orders accurately and efficiently. Coordinate with Product Development, Production, and Sales teams to ensure smooth order fulfilment. Communicate with customers and suppliers regarding packaging materials, delivery timelines, and documentation. Assist in preparing marketing proposals, quotations, and product materials. Maintain accurate records of customer communications, orders, and feedback. Stay updated on company products, services, and industry developments.
Requirements:
Minimum
SPM or Diploma
;Bachelor's Degree in Food Science, Nutrition, or a related field
is an advantage. At least2 years of experience
in customer service, order coordination, or administrative support (preferably in food or nutraceutical manufacturing). Basic understanding of food technology and manufacturing processes. Strong communication, coordination, and problem-solving skills. Proficient in Microsoft Office and basic customer service tools. Detail-oriented, responsible, and able to work both independently and as part of a team.Job Type: Full-time
Pay: RM2,500.00 - RM3,800.00 per month
Benefits:
Free parking Maternity leave Opportunities for promotion Professional development
Experience:
above: 2 years (Preferred)
Language:
Mandarin, English & Malay (Preferred)
Work Location: In person
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Job Detail
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Job IdJD1231998
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLahat, M08, MY, Malaysia
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EducationNot mentioned