Job Description

Are you ready to take off and be part of the Allstar employee? Whether you\'re applying for a developer, customer happiness or crew, at AirAsia we act as One AirAsia.

If you are hungry to make a difference with one of the most well known low-cost airlines and to work alongside some of the foremost data-driven individuals in the Aviation field, this is the job for you. AirAsia Airline Data Support team. In this role, you will play a crucial part in assisting our data analytics team in managing, analyzing, and interpreting issues. You will work closely with analysts, data engineers and other stakeholders to provide technical support, troubleshoot issues, and ensure the smooth execution of data-driven projects.We are looking for Allstars to join an innovative and dynamic team which works in tandem with product and tech.

Duties and Responsibilities:

Identify, analyze, and interpret trends or patterns in complex data sets to develop a thorough understanding of AirAsia\'s operations.

Help execute projects to drive insights that lead to revenue growth or cost savings. Some projects may also be directly responsible for creating operational efficiencies by instituting process changes discovered through insights.

Provide technical assistance to analysts and data scientists regarding data access, manipulation, and interpretation.

Troubleshoot data-related issues and offer solutions to ensure seamless data workflows.

Assist in the setup and maintenance of data analysis tools and software.

Work closely with a diverse set of stakeholders to anticipate analytics needs and to quantify the impact of projects.

Work with data engineering to develop and implement new analytical tools, data pipelines and improve our underlying data infrastructure.

Work with data science teams to visualize model outputs and present the results.

Effectively present and communicate analysis to the company to drive business decisions.

Collaborate with cross-functional teams to understand their data needs and provide relevant support

Respond to alerts, notifications, and incidents in real-time, minimizing disruptions and downtime at anytime

Qualifications and Skills:

Bachelor\'s degree in Computer Science, Information Technology, or a related field.

Solid understanding of data management principles, data analysis techniques, and basic statistical concepts.

Proficiency in data manipulation using tools such as SQL, Excel, or scripting languages (Python, R).

Familiarity with data visualization tools (e.g., Tableau, Looker) is a plus.

Excellent problem-solving skills and an analytical mindset.

Strong attention to detail and the ability to work with complex datasets.

Effective communication skills to collaborate with both technical and non-technical team members.

Prior experience in a data-related role or relevant internship is beneficial but not mandatory.
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.

AirAsia