Job Purpose: The Data Center Infrastructure Management Technician will be responsible for the installation, maintenance, and support of hardware and cabling infrastructure in a Data Centre environment. Playing Customer Support role in Data Centre operations this position will also provide support to colocation customers in equipment handling, installation, and basic maintenance. This position will perform rack/unit management ensuring best parameter utilization in terms of space/power aligning it to environmental conditions. Qualification & Requirement: \xe2\x80\xa2 Associate degree in information technology or related field, or equivalent work experience. \xe2\x80\xa2 2+ years of experience in data center operations or related field \xe2\x80\xa2 Knowledge of hardware installation and maintenance, including servers, storage systems, and networking equipment \xe2\x80\xa2 Familiarity with cabling installation and termination, including fibre and copper cables. \xe2\x80\xa2 Experience working with measurement equipment related to fibre and copper cables. \xe2\x80\xa2 Experience with troubleshooting and resolving hardware and cabling issues. \xe2\x80\xa2 Strong computer skills in terms of Office application, CAD/Visio drawings \xe2\x80\xa2 Problem-solving skills- identify, evaluate, and implement solutions to complex problems. \xe2\x80\xa2 Ability to read and prepare project documentation, network diagrams. \xe2\x80\xa2 Knowledge of the IP networking, TCP/IP protocols. \xe2\x80\xa2 Good verbal and written communication skills. \xe2\x80\xa2 Ability to work independently and in a team environment. \xe2\x80\xa2 Flexibility to work on-call and outside of normal business hours, as needed. \xe2\x80\xa2 Able to start work immediately. Physical Requirements: \xe2\x80\xa2 Ability to lift and move heavy equipment, up to 25 kg. \xe2\x80\xa2 Ability to climb ladders and work in confined spaces. \xe2\x80\xa2 Ability to work in a noisy and fast-paced environment. Main Responsibilities: \xe2\x80\xa2 Perform rack/unit management, ensure rack power load is within the limits, equipment has sufficient cooling. Perform relevant rebalancing if required. \xe2\x80\xa2 Manage Data Centre rack/equipment inventory, ensure all equipment labelled, data is in line with inventory database, update inventory upon equipment in/out shipment. \xe2\x80\xa2 Install, configure, and maintain hardware infrastructure, including servers, storage systems, and networking equipment. \xe2\x80\xa2 Perform cabling installations, terminations and cross-connect, including fibre and copper cables. \xe2\x80\xa2 Liaise with contractors and other professional staff during IT projects implementation and 3rd party integration. \xe2\x80\xa2 Troubleshoot and resolve hardware and cabling issues, including diagnosing problems, replacing faulty components, and testing equipment. \xe2\x80\xa2 Assist colocation customers with equipment handling, installation, and basic maintenance. \xe2\x80\xa2 Manage inventory of hardware and cabling components, including tracking usage and ordering replacements \xe2\x80\xa2 Maintain accurate documentation of hardware installations, configurations, and changes. \xe2\x80\xa2 Maintain accurate documentation of cabling, termination and cross-connects. \xe2\x80\xa2 Work closely with other data center personnel to ensure proper functioning of the data center infrastructure. \xe2\x80\xa2 Participate in on-call rotation for after-hours support. \xe2\x80\xa2 Perform proactive/reactive maintenance/updates/upgrades or IT service change as per Company\xe2\x80\x99s Change Management Policy in relation to colocation service. \xe2\x80\xa2 Troubleshoot and restores services as per Company\xe2\x80\x99s Incident Management Policy \xe2\x80\xa2 Contribute to budget (CAPEX/OPEX) planning process in terms of tools, cables and accessories forecasting in terms of Data Center operations. \xe2\x80\xa2 Ensure that health and safety and sustainability policies and legislation are adhered to. \xe2\x80\xa2 Follow Company\xe2\x80\x99s IT and Data Center policies. \xe2\x80\xa2 Achieve targets set by line manager within guidelines established by the DC facilities Manager. General Responsibilities: \xe2\x80\xa2 Drive and champion the Company\xe2\x80\x99s Corporate Governance, Corporate Vision and Mission, and Corporate Objectives. \xe2\x80\xa2 Encourage and promote a healthy working culture with a sense of high integrity and good work ethic. \xe2\x80\xa2 Provide relevant support to the team from time to time as instructed by the Superior and/or Management.
irix or previously known as PP Telecommunication Sdn Bhd was conceived with the vision of linking Sarawak to the world. As technology has blurred physical geographic boundaries, Generation Alpha, born into the metaverse of technology, artificial intelligence and virtual reality, is not a fantasy, but is reality. To ensure that Sarawak and Borneo keeps pace with developments around the globe, irix will be the communications gateway to Sarawak, connecting Borneo, and opening the door to the future. We are a fully licensed operator for the whole of Malaysia, based in Kuching holding three licenses awarded by the Malaysian Communication and Multimedia Commission (MCMC/SKMM) namely; Network Facilities Provider (NFP), Network Service Provider (NSP) and Application Service Provider (ASP). These licenses are the required enablers for us to become a key telecommunications service provider in Sarawak, providing a solid base on which we build our global ambition. We are a private company fully owned by our Sarawakian investors, with strong support from the government and the Sarawak Multimedia Authority (SMA). A dynamic and growing team combining young and experienced professionals, with a blend of internationally experienced experts, based out of our offices in Kuching, Sarawak. Website: https://www.irix.my/ Recruitment Email: jobvacant@irix.my
Bachelor\'s or Equivalent