Job Description

• High school diploma or equivalent; associate or bachelor\'s degree preferred.
• Proven experience in data entry and customer service roles.
• Strong computer skills, including proficiency in Microsoft Office Suite and database management.
• Can speak in English, Bahasa Malaysia, Mandarin
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Ability to multitask and manage time effectively.
• Positive attitude and a commitment to providing outstanding customer service.

Responsibilities

• Data Entry:
• Accurately input and update data into our databases and systems.
• Verify and review data for errors or discrepancies.
• Maintain data integrity and confidentiality.
• Generate reports and summaries from data as required

Customer Service:

• Handle customer inquiries via phone, email, and chat in a professional and timely manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to ensure a seamless customer experience.

Benefits

• Competitive salary and medical benefits
• Insurance coverage
• Annual bonus
• Opportunities for career growth and development.
• Annual Leave
• EPF/SOCSO/PCB

Additional Benefits

• EPF / SOCSO / PCB
• Annual Leave
• Annual Bonus
• Medical Insurance

SkillsAnswering Telephones Communication Skill Business Correspondence Microsoft Office customer serviceImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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