Job Description

Site Name: Malaysia - Petaling Jaya
Posted Date: Jun 2 2023
Are you looking for an opportunity to enhance your knowledge of human resource policies and procedures in a fast-paced Human Resources Support Center? If so, this is the role for you. As HR Services Staff you will be responsible for providing consistent, high quality customer care and service excellence to all Haleon businesses. You will also assist and facilitate employee and manager inquiries and requests. This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

• Provide transactional Human Resource support using Workday across all processes and business units in a service center environment
• Ensure service levels and customer satisfaction is achieved
• Support client groups with responses to direct queries being received via email, web submit and phone
• Provision of advice and guidance as first line of contact for basic Human Resource questions
• Administrative support to Human Resource and shared services
• Manage the quality of data and maintain records in Human Resource systems to ensure data accuracy and that entries are updated for payroll and benefits
• Liaise with external and internal suppliers and agencies as appropriate to deliver Human Resource transactional services
• Support continuous improvement activities to further simplify and standardize processes
• Responsible for Human Resource services standard reports
• Handling of SPII and PII in a confidential manner, while maintaining appropriate privacy, compliance and risk management guidelines
• Process Human Resource partner transaction
• Support Human Resource Managers, Specialists and employees with inquiries
• Manage employee leaves in the Workday profile and with our 3rd party vendor
• Responsible for employee records and filing

We are looking for professionals with these required skills to achieve our goals:

• Bachelor\xe2\x80\x99s degree in Business, Human Resources or a combinations of education and/or work experience
• Experience with Human Recourse Process and Practices
• Ability to speak Mandarin as role will support Mandarin speaking region
• Experience in delivering exceptional customer service

Requirements If you have the following characteristics, it would be a plus:

• 1+ years\xe2\x80\x99 Experience in Human Resources and knowledge of Human Resource concepts
• Experience in working with Human Resource systems
• Advanced user in Microsoft Excel
• Must have attentive listening skills and high attention to detail
• Ability to take initiative, manage multiple priorities and work in a fast-paced environment
• Capability to problem solving and analyze data
• Ability to accurately identify needs, investigate options and partner with Human Resource to roll out business solutions
• Ability to maintain confidentiality

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We\'re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon\xe2\x80\x99s compliance to all federal and state US Transparency requirements.