Job Description

• Bachelor\'s degree in a relevant field (e.g., Marketing, Communications, Data Science).
• Previous experience in social media listening, tracking, or data analysis is a plus.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and organizational skills.
• Ability to work independently and in a team environment.
• Effective communication skills for client interactions.
• Familiarity with social media platforms and their APIs is a plus.
• Proficiency in data analysis tools and software is beneficial.

ResponsibilitiesOperational Management

• Oversee mainstream projects from the initial phase of reviewing client requirements to the final stages of production and distribution.
• Ensure the integrity of the client\'s design and manage project quality.
• Tracks team performance and ensures the quality of work is within acceptable levels.
• Establish and carry out departmental or organizational goals, policies, and procedures.
• Oversee the department\'s financial and budgetary activities.
• Consult with other executives, staff, and board members about general operations.
• Hiring, training, and developing new employees.
• Organizing the work schedule of the Operations team.

Account Configuration

• Conduct initial data research on the client\'s brands and industries to propose a suitable setup structure: campaign, tags, and label.
• Create and configure tracking accounts on relevant platforms, ensuring all settings are optimized for data collection.
• Set up data collection parameters, keywords, hashtags, and filters to capture relevant conversations and posts.
• Troubleshoot and resolve setup-related issues in a timely manner to minimize disruptions to business operations.
• Stay up to date with changes and updates to the portal and adapt data collection strategies accordingly.

Data Validation and Keywords Optimization

• Perform preliminary analysis of collected data to identify trends, insights, and potential areas of interest for clients or
• internal teams to refine the setup based on objectives.
• Verify the accuracy and completeness of data collection processes to ensure high- quality data.
• Continuously monitor and revise keyword lists and search queries to reduce junk and enhance the relevance of collected data.

Benefits

• Strategic location in PJ
• Constantly refreshed pantry!

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Training Provided
• Allowance Provided
• Performance Bonus
• Overtime Pay
• Work from Home
• 5 Working Days

SkillsCommunication Teamwork Business Analysis Monitoring and Alerting Problem SolvingImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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