Job Description

Primary Skills

Previous experience in data center operations or a related field, demonstrating knowledge of data center best practices.

Proficiency in using monitoring tools and systems for data center management and incident response.

Ability to work effectively in a team environment and communicate clearly with stakeholders and technical personnel.

Understanding of health, safety, and environmental regulations applicable to data center operations.

Availability for occasional off-hours work to support 24/7 operations.

Monthly operational reports summarizing uptime, incidents, maintenance activities, and performance metrics.

Deliverables:

Updated documentation of data center procedures, configurations, and asset inventories.

Responsibilities:

Supervise Operations Supervisor, Tape Librarian, Operators, and Production Support Unit.

Manage staff scheduling and operational responsibilities, providing 24x7 support.

Ensure proper physical security and safety implementation in the Data Center according to compliance standards.

Evaluate, recommend, and coordinate data center support requirements and services with user groups.

Manage Tape backup processes, including tape backup, restoration, and inventory management.

Manage documentation, testing, and implementation of IT Recovery Systems.

Oversee daily production responsibilities, including system and networking component monitoring, batch job scheduling, report printing, problem resolution, enterprise data backup monitoring, data transmission, and reporting.

Oversee daily operation of Data Centre facilities, including inventory management, space allocation, hardware changes, facility security, power management, environment control, and systems connectivity.

Monitor and manage Production Support team for successful application migration to production systems.

Supervise Operations Supervisor, Tape Librarian, Operators, and Production Support Unit.

Manage staff scheduling and operational responsibilities, providing 24x7 support.

Ensure proper physical security and safety implementation in the Data Center according to compliance standards.

Evaluate, recommend, and coordinate data center support requirements and services with user groups.

Manage Tape backup processes, including tape backup, restoration, and inventory management.

Manage documentation, testing, and implementation of IT Recovery Systems.

Oversee daily production responsibilities, including system and networking component monitoring, batch job scheduling, report printing, problem resolution, enterprise data backup monitoring, data transmission, and reporting.

Oversee daily operation of Data Centre facilities, including inventory management, space allocation, hardware changes, facility security, power management, environment control, and systems connectivity.

Monitor and manage Production Support team for successful application migration to production systems.

Perform production support activities when required.

Stay informed about developments in computing hardware, software, networking, disaster recovery, and data center management.

Supervise repair, installation, and preventive maintenance of computer systems and data center facilities.

Plan, develop, and implement strategies and project management for Data Center and IT DRP to meet organizational objectives, within budget and timelines.

Maintain and audit monitoring processes in the Data Center.

Measure and maintain operational metrics, providing KPI reports to management.

Plan and execute business continuity and disaster recovery strategies, conducting IT DRP tests biannually.

Conduct IT risk assessments for Data Center and IT DRP.

Manage Data Center and IT DRP operations, including planning, evaluation, purchasing, budgeting, installation, and ensuring reliable operation of hardware and networking equipment.

Ensure accuracy of Start of Day Alert (SODA) and timely distribution of data center operation reports.

Oversee daily Service Desk operations.

Involve, assist, or lead in IT project initiatives.

Maintain and track production application source code.

Perform all other duties assigned by management.

Support 24x7 operations.

Job Type: Contract
Contract length: 12 months

Pay: RM4,500.00 - RM6,500.00 per month

Benefits:

Health insurance Opportunities for promotion Professional development
Work Location: In person