Job Description

JOB SUMMARY:

Assists the Datacenter security team in the providing of security services and related operations to the Microsoft Datacenter. Identifies and escalates issues in accordance with documented policies and procedures. Conducts patrols of the datacenter to ensure the protection of Microsoft assets and property. Provides strong customer service, access control, loss prevention, incident response, observation and reporting for all safety and security incidents.

MINIMUM HIRING STANDARDS:

Must be at least 18 years of age. Must have a reliable means of communication (i.e., pager or phone). Must have a reliable means of transportation (public or private). Must have the legal right to work in the United States. Must have the ability to speak, read, and write English. Must have a High School Diploma or GED. Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.

MINIMUM QUALIFICATIONS AT ENTRY:

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

ESSENTIAL FUNCTIONS:

The functions listed describe the business purpose of this job or position. Specific duties or tasks may vary and may be documented separately. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties and tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. ? Employees are held accountable for successful job performance.

Job performance standards may be documented separately and may include functions, objectives, duties or tasks not specifically listed herein.

1. Responds to security incidents as dispatched within designated tier times.
2. Conducts patrols of the interior and exterior of the facility
3. Evaluates and escalates potential safety issues within the facility.
4. Prepares reports on a surface book devices on incidents responded to during shift.
5. Serves as Incident Commander pending arrival of security supervisor, or member of a public service agency police or fire.
6. Monitors cameras in the Security Operations Center (SOC).
7. Identifies security shortfalls and offers suggestions from improving the security program.
8. Maintains logs and records in accordance with the datacenter Standard Operating Procedures.

EDUCATION/EXPERIENCE

A high school diploma or GED is required. Work experience in the security industry, public service (police, fire) or military is desired.

COMPETENCIES (as demonstrated through experience, training, and/or testing):

Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers. Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts. Knowledge of security operations and procedures. ? Knowledge of supervisory practices and procedures. Capable of learning a variety of security and safety devices and controls and trains for promotion to Control Room Supervisor. Ability to track and maintain schedule assignments. Ability to maintain professional composure when dealing with unusual circumstances. Basic computer skills are required. Strong oral and written communications skills. Must be able to read, write and understand English. Strong customer service and service delivery orientation. Ability to interact effectively at various social levels and across diverse cultures. Ability to be an effective leader and member of project teams. Ability to take initiative and achieve results. Ability to carry out multiple assignments concurrently. Ability to adapt to changes in the external environment and organization.

Working Conditions and Physical/Mental Demands:

With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include: Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. May be exposed to stressful situation, such as challenging individuals who are in or approaching an unauthorized area. Must undergo and meet company standards for background and reference checks, controlled substance testing and behavioral selection survey, in addition to any mandatory licensing requirements. May be required to work overtime without advance notice. Required ability to handle multiple tasks concurrently. Keyboarding, basic computer usage and operating controls. Seeing, hearing, speaking and writing clearly in order to communicate with employees and clients, observe and report incidents and direct others. Frequent sitting, standing and walking, which may be required for long periods of time and may be up to 12 miles. It may also involve climbing stairs and walking up inclines and on uneven terrain. Occasional reaching with hands and arms, stooping kneeling, crouching and crawling. Ability to carry up to 2.5 lbs. device during the entire shift. Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. Close vision, distance vision. and ability to adjust focus. May be required to use vehicle in the performance of duties. On occasion may be required to perform stressful and physical activity. Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the sue of protective gear and devices and/or awareness of personal safety and safety of others. May be exposed to or required to handle sensitive and confidential information.
Job Types: Full-time, Permanent

Pay: RM4,000.00 per month

Benefits:

Professional development
Work Location: In person