Job Description

• Onboard new retailer candidates to obtain supporting documentation and provide them guidance to complete the account creation process.
• Issue necessary letter of offer / letter of appointment, commercial agreements, ensure information are accurate and complete, declare and store them as records in SharePoint repository.
• Obtain supporting documents and perform due diligence check on customer\xe2\x80\x99s information related to GSS Screening, SSM, Director\xe2\x80\x99s IC, Bank Guarantee certificate, financial statement for Working Capital, Retailer Start up Course Certificate, Partnership Agreement (where relevant).
• Issue relevant support letter from company for Bank Guarantee application to licensed financial institution, PDA/CSA license renewal and perform check on supporting documentation, i.e.local council license, Bomba pink form, fuel tank capacity, company shareholders. Ensure necessary approvals are in place, e.g.OMSG approval.
• Maintain retailer\xe2\x80\x99s information database and ensure information are accurate and up to date.
• Develop and carry out an efficient documentation and filing system as per company policies for record management.
• Provide support to Territory Managers in contract renewal process \xe2\x80\x93 KAD process, GSS screening request information required from retailers and liaise with Customer Operations for contract creation in Docusign.
• Provide support to Territory Managers in contract termination and account closing procedures.
• Arrange meetings and appointments and provide reminders (booking of room, arrange for refreshments and room facility).
• Create PR/PO under operations and monitor the payment closely to ensure that it will be deliver based on the given dateline
• Attempt to deal and solve payment issues with high innovative and creative thinking skills so that payment will be release accordingly.
• Develop and carry out an efficient documentation and filing system as per company policies for record management.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Greeted incoming visitors and customers to provide assistance during business visit.
• Provide support in handling organization event such as Retailers Engagement Day, New Dealer Recruitment and other regional related events.
• Filing Ops Team Important document such as letter from bank, invoice and etc
• Monitor Ops Team supplies, Stock control and ordering of office materials (signage, visitor logbook, RMR etc).
• Accept mail, courier deliveries and help visitor to get access to the office/building.

Requirements: -

• Diploma in any relevant field.
• Strong team member with excellent communications skills.
• Demonstrable competence in implementing standard processes, achieving business targets, building relationships with company Retailers, internal & external stakeholders.

Additional Details: -

• Salary Range: Up to RM4,000.00
• Contract Duration: 12-Months (renewal basis - depending on the performance).
• Working Hour: Monday to Friday, 9.00AM - 6.00PM
• Location: Pasir Gudang, Johor.
• OPEN TO FRESH GRADUATE!

Job Type: Contract Salary: RM3,000.00 - RM4,000.00 per month Benefits:

• Health insurance
• Professional development

Schedule:

• Monday to Friday