Job Description

Processes and invoices customer orders in accordance with agreed contracts. Monitors contract and business terms to mitigate Oracle's risk.

As a member of Contract Management you will assist customers, both internal and external, with license contract interpretation, negotiations and administration of licensing agreements including extensions, new business, invoicing, credit holds, receivable issues and consolidations. Draft and negotiate standard and non-standard contracts. Act as a liaison between consultants, Credit, License, Tax, Business Practices, Revenue accounting, and customers to resolve contractual and consulting business issues. Validate all aspects of contract packages for accuracy and compliance with Oracle's Business Practices and Consulting Business Approvals/Process while maintaining customer satisfaction and responsiveness. Submit contract order packages to Revenue accounting for order processing and project funding. Anticipate problems and initiate actions to ensure customer orders are processed efficiently. Prepare contract status reports.

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Excellent written, verbal, interpersonal, and analytical communication skills. Organized and detail oriented. Experience drafting standard contractual documents. Ability to work effectively under time critical deadlines. Proficient in Email, MS Word and Excel. Knowledge of Oracle policies and procedures desired. 2 year experience in contracts, purchasing, or equivalent. BA/BS degree, Paralegal Certification or equivalent years of experience.

Qualifications

Our Mission is to provide a predictable, scalable, high quality, contracts service, by understanding customer intent and aligning Oracle teams in order to ensure compliant execution.

Our Values (AWARE)

Be Agile

Willing to Challenge the Status Quo

Be Accountable

Respond with Sense of Urgency

Engage to Build Trust

Location:

Level 23 The Gardens North Tower

Mid Valley City, Lingkaran Syed Putra

Kuala Lumpur MY 59200

:

The incumbent Deal Specialist creates, validates and processes contract documentation using Oracle's standard document templates, a set of contract options and in accordance with Oracle's policies and business approvals, in response to requests received from Sales.

The incumbent (Deal Specialist/ Deal Manager) follows defined engagement guidelines to liaise with other Deal Management teams, Finance, Legal, and other groups across Oracle to ensure policy compliance and mitigate corporate risk.

The incumbent (Deal Specialist/ Deal Manager) may work in a multicultural environment and cover multiple countries and/or lines of business. The work is fast paced and seasonal in nature, corresponding with Oracle's quarterly and annual fiscal cycles.

Responsibilities:

Drafting complex/ nonstandard contracts or agreements for assigned Oracle line of business, country, by utilizing approved standard and non-standard options to address all contract variations requested by Sales.

Validate & Ensure prepared documents are in compliance with Oracle guidelines and policies (including Oracle's business practices, pricing, licensing and revenue recognition principles) in order to mitigate Oracle's risk.

Project manage deals by collaborating and bringing all teams such as Finance, Legal, Compliance, sales, DPOs etc on one single platform.

Ensure all non-standard contract terms have been appropriately approved by Oracle in accordance with the relevant Oracle Global Approval Matrix and reflect all negotiated commitments.

Advises and assists Sales on what approvals are necessary for non-standard/ Complex transactions.

Support internal teams by interpreting terms already included in drafted documents as well as providing advice on non-standard terms prior to the finalization of a document.

When a Deal Manager is managing a deal, partner with the Deal Manager with Customer Centric approach to ensure that stakeholder expectations and deliverables are met. When a deal is not being managed by a Deal Manager, act as the primary contact for the contracting process for internal business partners.

Maintain knowledge of contract processes, systems, tools and applications.

Customer Centric - Identify/anticipate problems and initiate actions to ensure Customer requirement are delivered efficiently.

Other responsibilities may be deemed appropriate by Oracle management

Desired Competencies:

1. Change Agility -

a. Adapt to change by showing willingness to adjust to the changing environment

b. Accept change - Embrace policy, process and organizational structure changes

c. Demonstrate resilience in times of change or uncertainty

2. Collaboration

a. Ability to build networks and rapport with diverse groups.

b. S

Collaborates cross functionally to deliver on shared objectives

3. e

Communicating for Impact

a. Gain mutual understating and create a 'win-win' outcome with sales and other stakeholders

b. Maintains professionalism in the face of difficult conversations or emails

4. Competitive Edge

a. Demonstrate understanding of customers' needs and how to meet them

b. Takes proactive steps to make improvements in efficiency, effectiveness and productivity.

5. Leadership

a. Lead by example, personally modelling positive values, behavior and work practices

b. Project confidence, expertise and authority

6. Mastering Complexity

a. Handles requests with clear understanding of policy, guidelines and makes appropriate decisions

b. Gathers data and understands root cause of the issue while working towards resolution

7. Performance Drive and Execution

a. Understands what level of performance is expected and how to get support if required

b. Perseverance towards delivery and takes personal accountability for own performance.

Experience & Qualifications:

Worked independently within defined policies and procedures with minimum or no supervision

Outstanding organizational skills and attention to detail.

Working effectively under time critical deadlines.

Excellent written, verbal, interpersonal, and analytical communication skills.

Proficient in MS Office.

BA/BS degree; *Paralegal Certification or equivalent years of experience.

*Experience drafting contractual documents.

Minimum 4+ years relevant business experience (preferably contracts management and drafting experience)

Experience with Oracles application software preferred