Debt Recovery Officer
Kuala Lumpur, Malaysia
Job Description
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Job Responsibilities:
- To do cold calling at least 150 - 300 numbers daily provided by the company.
- To work closely with team members in order to achieve team targets.
- Able to work independently and able to manage time schedule.
- Responsible for minimizing defaults and bad debts of ongoing loans.
- Manage and achieve daily productivity standards in terms of attempts, contacts, and the amount collected.
- Manage and maintain customer\'s accounts to ensure the accounts are current and well conducted.
- Contact customers to remind customers of the payment schedule and obtain relevant payments.
- Follow up on overdue accounts by utilizing phone collection techniques, dunning letters, and legal counsel.
- Ensure that collection actions taken are within corporate guidelines, and collection policies.
- Exercises judgment within defined practices and policies to determined appropriate action.
- Assist in developing, planning, and implementing strategies to recover principle from borrowers whose non-performing loans have been charged off.
- Willing to do extra miles such to improve current credit policy, credit analysis methodologies such as credit scoring/portfolio, portfolio analysis, client audit, etc.
- Performs others duties as assigned.
- Salary Range: RM2,200 - RM3,000 + Travel Allowance + OT Allowance
- Medical coverage: Medical Outpatient, In Patient & Personal Accident
- Training provided for new joiners
- Health insurance
- Professional development
- Day shift
- Monday to Friday
- Overtime pay
- Performance bonus
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
- Diploma/Advanced Diploma (Preferred)
- collection: 1 year (Preferred)
- Health insurance
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Job Detail
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Job IdJD915602
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned