Delivery Analyst
George Town, M07, MY, Malaysia
Job Description
Position: Delivery Analyst
Tenure: 6 months contract
Salary: RM 4200
Location: Penang, Menara KWSP
Working Hours: Shift basis ( US Hours)
Position Summary: This position is responsible for providing online fulfillment of customer orders which includes setting up entitlements and licensing in one or more delivery systems. Standards are accurate and timely entitlements and delivery of US and International online software and data products. Duties include processing orders, document retention maintenance, customer subscription research and daily interactions with internal customer, i.e., Sales, Order Management, Customer Support, and other Delivery colleagues.
Works under general supervision as part of a team Requires some independent judgment or evaluation of a variety of factors Responsible for meeting individual and team quality metrics Performs basic order entitlements or licensing into one or more delivery systems and basic order troubleshooting Solves routine problems using existing procedures and standard practices Support SOX compliance requirements
Required Education:
2+ years relevant experience High School diploma or above required Or equivalent combination of education and experience Proficient in the use of MS Office applications Must be proficient in the English language. Responsible for keeping current on the latest technology. Must have excellent organization skills. Must have basic communication and time management skills. Must have the ability to interact professionally with both clients and colleagues. Must be reliable and able to work under pressure. Must be a good problem solver. Must be cooperative and be able to gain the cooperation of others. Must be detail focused.
Physical Requirements:
Must be able to perform essential responsibilities. Must have clear hearing and visual capabilities.
Job Type: Contract
Contract length: 6 months
Pay: Up to RM4,200.00 per month
Application Question(s):
Are you fine to work in shifts? What is your expected salary?
Education:
STM/STPM (Preferred)
Experience:
Delivery analyst: 2 years (Preferred)
Work Location: In person
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Job Detail
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Job IdJD1407761
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGeorge Town, M07, MY, Malaysia
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EducationNot mentioned