Job Description

*Job title will be subject to your working experiences.

Department Leader's Job responsibilities:

Sales Management:

Follow up the sales turnover indicators set by the store manager, Manage staff duty rooster and performance tracking. Analyze sales data and plan a strategic improvement plan and pay attention to market trends of competitive products.

Operation Management

Supervise outlet staff to execute front store and storeroom management according to standards. Report to store manager if there is emergencies case happen at stores and handle the incidence flexibly to ensure safe operations of the store.

Product Management

Responsible for daily inventory management and product expiry date management Manage product loss according to company standards. Analyse product category performance to plan improvement plan and increase sales performance.

Merchandising /Product Display Management

Familiar with the display standards of the products, provide guidance and familiar to merchandising and display system. Follow VCM diagram to inspect and enhance store display.

Training Management

Responsible for conducting service training for the outlet staff Manage customer service feedback and provide service guidance to the staffs. Ensure standardized process of the store operations.

Financial Management

Manage daily cash safety, conduct internal self-examination in the store. Ensure store financial compliance.

Employee Management

Assist in recruitment of outlet staffs. Onboarding new outlet staffs Provide training to new outlet staffs. Manage team members well.

Department Assistant 's Job responsibilities:

Sales Management:

Understand sales targets, share information and lead store assistant to achieve monthly sales targets.

Store Management

Handle daily process of opening and closing stores Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information

Product Management

Manage product inventories in & out from warehouse, stock inventory management, check product expiry/validity date, handle product defects and handle trial/sample packs.

Service Management

Ensure store customer services satisfaction, cashiering/check-out counter service. Handle customer complaint

Merchandising /Product Display Management

Familiar with merchandising display standards and perform display adjustment

Operation Management

Anti-theft strategy Ensure daily cash and small notes. Ensure accuracy of invoices/receipt & cashiering

Requirements

Degree and above are preferred/ 2-3 years and above of experiences in retail store management are preferred. Familiar with the operations of the retail store, merchandising, manpower management and store management. Familiar with office software and strong in analytic skill Good in communication and coordination, have team spirit and strong in execution ability. Flexible to follow company's outlet and regional deployment. Recognize company's corporate culture and values. Proficient in English/Mandarin communication will be added advantage
Job Type: Full-time

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

Maternity leave Opportunities for promotion Parental leave Professional development
Application Question(s):

How long is your notice period? What is your expected salary?
Experience:

Retail management: 2 years (Preferred)
Work Location: In person