Job Description

People & Talent Role Responsibilities Responsibilities Manage end to end product management initiatives including managing new product rollouts, product enabler improvement and ongoing product maintenance activities covering both Retail Individual and Business Banking clients Perform market research, financial analysis and conceptual ideas and build business case on the product / initiative Drive best in class client acquisition & onboarding journey Be a champion for change - drive improvements in processes to deliver better client experience. Recommends strategies and implement effective marketing plans Be the overall lead on the product / projects assigned Track, analyse and evaluate marketing campaigns, assessing effectiveness and profitability Identify, mitigate, monitor and resolve risk issues. Review product operations, client experience, client complains to ensure operational issues are resolved. Ensure adherence to bank\'s values legal & compliance is top of mind during strategy and implementation. Ensure reporting requirements are met and reported in timely manner Works across all lines of stakeholders Stakeholders Retail Product Teams Client Segments (Affluent, Personal & BBME and also Saadiq) Client Acquisition Teams Legal & Compliance Marketing & Branding Digital Banking Operations & Business Operational Risk Finance Retail Analytics Regulatory & Business Conduct . Display exemplary conduct and live by the . Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [team] to achieve the outcomes set out in the Bank\'s Conduct Principles: [Fair Outcomes for Clients Effective Financial Markets Financial Crime Compliance The Right Environment.] . Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. ROLE SPECIFIC TECHNICAL SKILLS AND COMPETENCIES AND PROFICIENCY LEVELS. Technical Competency Name: Proficiency Levels Banking Products and Services Development Core Customer/Market Focus Core Stakeholder Management Core About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us. Our purpose, to , together with our brand promise, to be are achieved by how we each live our . When you work with us, you\'ll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website

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