Desktop Support Engineer (band 1)
Kuala Lumpur, Malaysia
Job Description
- Industry/ Organization Type: IT / Software
- Position Title: Desktop Support Engineer (Band 1)
- Working Location: Kuala Lumpur
- Working Hours: 5 days (Monday to Friday, 9AM - 6PM)
- Salary Package: Basic Salary up to MYR3,000 + Performance Bonus
- Duration: Permanent
- Provide basic technical support for hardware, software, and network-related issues, responding to user requests via phone, email, or ticketing systems
- Escalate unresolved issues to higher-level support teams when necessary.
- Diagnose and resolve common hardware and software issues, including operating system problems, application errors, and connectivity issues.
- Perform basic repairs and upgrades to desktop systems as needed.
- Install, configure, and update software applications on user machines as required
- Any other ad-hoc duties as assigned
- Diploma in Computer Science or a related field, or any equivalent qualifications
- At least a year of IT experience or an appropriate equivalent.
- Familiarity with desktop and laptop hardware components, troubleshooting, and repair is an advantage
- Wide-ranging IT knowledge, particularly in networks, servers, audio/visual tech, smart devices, and telecommunications.
- Preferably experienced with Windows 7 to Windows 10, Microsoft Active Directory and GPOs, MS Office 365, PC hardware, enterprise anti-virus solutions, or Helpdesk ticketing systems.
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Job Detail
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Job IdJD1075571
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:3000 per month
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned