\xe2\x80\xa2 Keep network and systems running smoothly and ensure users get the maximum benefit from them \xe2\x80\xa2 Install and configure computer hardware operating systems and applications \xe2\x80\xa2 Monitor and maintain computer systems and networks \xe2\x80\xa2 Talk to vendor or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues \xe2\x80\xa2 Troubleshoot system and network problems, diagnosing and solving hardware or software faults \xe2\x80\xa2 Replace parts as required \xe2\x80\xa2 Provide support, including procedural documentation and relevant reports \xe2\x80\xa2 Follow diagrams and written instructions to repair a fault or set up a system \xe2\x80\xa2 Support the roll-out of new applications \xe2\x80\xa2 Set up new users\' accounts and profiles and deal with password issues \xe2\x80\xa2 Respond within agreed time limits to call-outs \xe2\x80\xa2 Work continuously on a task until completion (or referral to third parties, if appropriate) \xe2\x80\xa2 Prioritize and manage many open cases at one time \xe2\x80\xa2 Rapidly establish a good working relationship with customers and other professionals, such as software developers \xe2\x80\xa2 Test and evaluate new technology \xe2\x80\xa2 Conduct electrical safety checks on computer equipment. \xe2\x80\xa2 Automate processes Skillset - eFirewall, eLoadbalancer - MS Server, SQL server, Dell HW (servers and network) - Redhat OpenStack - Redhat OpenShift - Ceph Storage - Linux
Established in 1990, Persistent Systems is a global company specializing in software product development services. For more than three decades, Persistent has been an innovation partner for the world\xe2\x80\x99s largest technology brands, leading enterprises and pioneering start-ups. With a global team of 17000+ employees, Persistent has customers spread across North America, Europe and Asia. Today, Persistent focuses on developing best-in class solutions in four key next-generation technology areas: Cloud Computing, Mobility, BI & Analytics. Collaboration is across technology, telecommunications, life sciences, consumer packaged goods, banking & financial services and healthcare verticals. Persistent Systems Limited, Malaysia branch started in 2012 as part of Persistent Systems Private Limited\xe2\x80\x99s effort to expand their global reach. The company \xe2\x80\x9cPersistent Systems Malaysia Sdn. Bhd.\xe2\x80\x9d was incorporated in 2013. It is a Malaysia based wholly owned subsidiary of Persistent Systems Limited, India.
Bachelor\'s or Equivalent