Digi Customer Care Consultant

Selangor, Malaysia

Job Description


Company : Digi Telecommunications
Position : Customer Care Consultant
Basic Salary : RM2,000 - RM2,300
Duration : 12 Month Contract (Opportunities for permanent)
Office Location : 10, Jalan Delima 1/1, Subang Hi-tech Industrial Park, 40000 Subang Jaya, Selangor

Working hours: 24/7 Rotational shift.

:

  • Handle all customer interactions (e.g. calls or live chat or Social Media or E-mail) on a timely
basis and initiate best possible solutions, and ensure your/ your team\'s KPIs are met / achieved
consistently. * Educate customers about Digi\'s products and services and inform them to various self-help

channels. * To assume any other ad hoc duties assigned by the Management, whenever required.

Requirements:
  • Must have at least SPM qualification.
  • Able to speak well in English & Bahasa Malaysia.
  • Fresh Diploma graduate are welcome.
Reference Number:

Contact Details:

jacob_choo@persolkelly.com

Profession:

Contact Centre
Others

Company:

PERSOLKELLY_RHQ

Date Posted:

20/02/2023 2:51:00 PM

PersolKelly

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Job Detail

  • Job Id
    JD917784
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    2000 - 2300 per month
  • Employment Status
    Permanent
  • Job Location
    Selangor, Malaysia
  • Education
    Not mentioned