Job Description

Are you looking for a rewarding career in Digital Marketing that comes with great learning opportunities in a positive work environment alongside incredible and proficient specialists in the industry, working with prestigious clients #DreamBig and unlock your utmost potential with us at SearchGuru - an award-winning Performance Marketing agency. Best Reasons To Work With SearchGuru Be a part of something big, something great, something meaningful and kickstart your remarkable journey with us at SearchGuru! Here are some of the best reasons why you should work with us: Competitive remuneration, performance incentives and substantial perks. Comprehensive outpatient & medical benefits on top of great insurance coverage. Positive and supportive leadership A work culture that drives teamwork and collaboration. Flexible working arrangements. Unbiased work culture from top to bottom to encourage and push you to #DreamBig. Fun employee engagement activities & parties, annual dinners and company trips. Strategic office location that\'s easily accessible by public transportation. Work among experts and specialists in a company with years of experience in the industry and has won multiple awards. What Will Your Mission Be Reporting directly to the Director of Business Development, the Account Manager has a pivotal role to play in coordinating between the operation teams in order to ensure that client deliverables are delivered on time, on budget, and per the scope of work. The Account Manager also contributes to the overall strategy and ensures it aligns with the client\'s business objectives. Be the main point of contact for the client - build trust and maintain strong relationships. Immerses self in client\'s business: Understanding their challenges, objectives, external economic environment, and industries; also knows their business model, how it is performing, and what success looks like. Balance the expectations of both the client and agency to ensure seamless project delivery and quality. Effectively manage day-to day communications and ensure all client requests are delivered in a timely and service-oriented manner. Develop a deep understanding of performance marketing campaign requirements to support the information needs of the ops team to enable project success. Identifies areas of opportunity to explore ways of further supporting the clients by deepening the relationship. Accountable for SearchGuru\'s operational success, which includes ensuring deliverables are met, on time, and on budget. Leads preparation for and participates in monthly or quarterly business review meetings and other client meetings as required (including new business pitches). What Will Your Responsibilities Be Manage internal and external digital marketing campaigns, in collaboration with the operation teams. Manage day-to-day communications both internally and with the client. Communicate elements of the brief to internal teams, and ensure comprehension of the objectives and underlying strategy. Ensuring that the operation teams are aligned throughout the project, to meet deadlines and coordinate workflow, always driving for excellence and managing client\'s expectations. Plan projects and supervise the execution of the various stages of execution (manage scope and support teams in preparing and delivering assets). Prioritise among the production teams and handle conflicts of resources, time, and budget. Provide administrative support (Invoicing, tracking, reporting, etc.). Coordinate and communicate performance reports. Provide tactical and strategic recommendations to client for continuous improvement. Who Are We Looking For Candidate must possess at least a Bachelor\'s Degree, Post Graduate Diploma, Professional Degree, Advertising/Media, e-Commerce, Mass Communications, Marketing or equivalent. At least 3 - 4 years of working experience in the related field is required for this position. Knowledge of digital marketing - Paid media (SEM, SEO, social media, etc.) and/ or digital media. Proven agency or client experience. Excellent command of spoken and written English. Ability to work with multidisciplinary teams. Strong organizational, interpersonal, and project management skills. Thrive in a fast-paced, client-facing, detail-oriented digital advertising agency environment. Critical thinking and attention to detail. Ability to manage conflicts. Good client relationship skills. A team player, energetic and have a positive attitude. Benefits of This Role Hybrid working mode (rotation basis). Reasonable annual leave entitlement. Who Is SearchGuru SearchGuru is an award-winning Performance Marketing agency, specialising in Paid Media, SEO, social media and creative services. Co-founded in 2012 by Larry Lim & YC Ng, SearchGuru was formed as a boutique Search Marketing services agent in Malaysia, which, over the years, had grown from a mere headcount of four to over 100, as well as expanding its office network to Singapore and Hong Kong, arguably making it the largest performance marketing agency in Southeast Asia. Our strength comes from our diverse specialists who often go above and beyond to execute effective strategies that marry creative and media. We are SearchGuru because we\'re searching for knowledge - knowledge that allows us to be better performance marketers to benefit our clients. In 2018, we launched our SearchGuru Academy to train the new generation of digital marketers.

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