Digital Account Servicing Specialist

Cyberjaya, Selangor, Malaysia

Job Description


Ansell is a leading global provider of protection solutions. Our company designs, develops and manufactures a wide range of personal protection solutions that meet the ever-changing needs and demands of our markets and industries. Protection is our primary concern as millions of people around the world depend on Ansell in their professional and personal lives.

Our vision is to create a world where people can enjoy optimal protection against the risk they are exposed to. After all, what better guarantee is there than increased safety, security and productivity than through adequate protection. Our culture is based on trust and teamwork, where we share common values such as integrity, agility, excellence, passion and creativity.

GENERAL SUMMARY OF POSITION

The Digital Account Specialist, within the internal Global Creative & Branding Services is the core component for all marketing project deliverables \xe2\x80\x93 ensuring the efficient and effective delivery of our high-quality creative products. This position is a pivotal client-facing role that proactively and seamlessly delivers against internal stakeholder\xe2\x80\x99s mandates. The person is responsible for managing the development and delivery of marketing/product creative executions ensuring they are on time and on budget.

RESPONSIBILITIES & SPECIFIC ACCOUNTABILITIES

  • Have experience in 360 marketing channels such as Digital, ATL & BTL and full awareness of creative processes and techniques in all platforms
  • Create and enforce project schedules with input from team as needed, ensuring milestones, deadlines and launch dates are met
  • Author project specific documentation such as: Scope of Work, Content Mapping, Project Briefs, Estimates, Work-back Schedules, Contact Reports and Monthly Weekly reports
  • Knowledge of content management systems, branding, digital marketing, website development, email marketing, and other interactive solutions
  • Strong communication skills and ability to prepare and present project proposals and campaign reports once projects have completed to internal stakeholders
  • Data-savvy and strong understanding of the current analytics approaches
  • Offer creative ideas to develop exciting campaigns that drive conversions
  • Management of creative resources with the ability to evaluate team member workloads and capacity planning.
  • Ability to negotiate time/resources with all team members such as Biz Dev, Marketing/Product Owners, Creative, IT, and Vendors.
  • Provide risk management by identifying possible issues before they arise, ability to solve problems and collaborate with team on best possible solutions.
KEY POSITION REQUIREMENTS
  • Degree in related field preferred such as Computer Science, Computer Graphics/Multimedia Design, or Business/Marketing Management
  • 2-3 years of account management experience, in-house and/or agency
  • Proficient in Microsoft Suite (Word, Excel, PowerPoint, Outlook) & Adobe Suite
  • Regularly participating in conference calls with global colleagues outside of standard working hours \xe2\x80\x93 expected to be 25-30% of time
  • Strong time management skills with a proven ability to focus on priorities, risk assessment, problem solving, handling of multiple tasks and meeting deadlines.
  • Experience in New Media/Digital/Interactive/Advertising/Communications/ Mobile environment is a must
  • Incredible attention to detail, has design sense and excellent English written & communication skills
  • Be hungry to learn about the digital sphere
  • Good organizational skills and analytical skills
  • Culturally sensitive / International Mindset
  • Independent and a team player, fast learner, flexible and reliable

Ansell

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Job Detail

  • Job Id
    JD925992
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cyberjaya, Selangor, Malaysia
  • Education
    Not mentioned