Job Description

The Position

We are looking for you to join Roche and our Roche Services & Solutions Team.

Roche is a stable and innovative biotechnological company offering exceptional career paths and great benefits for fresh graduates and outstanding professionals. This is the reason why we are continuously expanding, looking for new talents to join our transforming Services & Solutions Center. We offer a flexible working framework (1 office day/week on average) and provide fully remote working conditions (even after the pandemic situation).

Your health and safety is of paramount importance to us, therefore we are conducting web-based interviews and our onboarding process is also running in a virtual setup.

About the Global Digital Hub

The Global Digital Hub has newly been established within Roche Services & Solutions Center. Our main purpose is to strengthen the digital capabilities of Roche globally by supporting central initiatives with Social Media Management, Brand Support, Digital Publishing Services, Marketing Automation, Copywriting and Creative Design

About the position:

The Digital Campaign Coordinator is a technically-qualified person (expert) that strives to achieve business objectives by managing on time delivery of digital campaigns to our customers.

The Digital Campaign Coordinator supports marketing stakeholders by consulting them on how to further advance their digital campaigns and ensure our digital tools and best practices are being leveraged.

The Digital Campaign Coordinator is expert in all aspects of digital project management, content management and publishing across different platforms and is able to build out reporting metrics that supports the business in continuing their growth to meet KPIs and objectives.

Your day to day responsibilities are:

We are looking for upbeat, dynamic individuals who are highly involved and passionate about digital campaigns and willing to learn more about Campaign Management. As a Coordinator you are a person who enjoys team work and is familiar with paid campaigns. You will be part of our Digital Campaign team and would be responsible for publishing and managing paid content online. You will be at the forefront of our communication and the work you\'ll do will directly impact the way our followers will interact with our brand.

As a qualified expert, you:

What can you bring to our team:

Developing and implementing digital marketing strategies and campaigns to optimize the online user experience, increase marketing effectiveness and improve customer satisfaction

Managing campaigns in a way that supports other digital channels\xe2\x80\x99 initiatives and ensures a cohesive and enjoyable experience for the customer.

Actively supporting the development of new digital strategic plans that contributes to achieving Roche objectives

Understanding the business partner\xe2\x80\x99s preferences, identifying the unmet needs, suggesting new digital tactics and opportunities for the business partner to reach program goals

Facilitate campaign management tasks: creating and maintaining content release schedule, distribute assignments to the broader Lab team and to stakeholders; track completion

Monitor compliance related tasks for campaign components

Confirm KPI tracking and enable readouts throughout

Collaborate with The Lab creative and production teams

Partner with The Lab engagement team

5+ years experience in a digital campaign management including campaign implementation & optimisation and analytics reporting

5+ years experience in an integrated marketing project management role

3+ years overseeing marketing programs and projects from ideation to launch, with metrics to support success. Experience in cross-channel campaigns and individual deliverables (i.e. email, social, display, websites, video, radio, and print)

Competent handling of CMS, digital publishing and other platforms

Creative thinking, the mindset and skills to tackle any problem the job might throw at you

Ability to create and maintain well-functioning relationships with internal stakeholders and other 3rd party providers

Language skills: English (business fluent) and Chinese speaking to support China market.

Experience in Pharma or other regulated industries is a nice to have

In exchange we provide you with:

Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & trainings, the possibility of international assignments, internal position changes and the chance to shape your own career.

Excellent benefits & flexibility: competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. We also ensure flexibility, to help you find your balance: home office is a common practice, and its conditions can be tailored for employees according to needs. We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.

A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

#GlobalDigitalHub# #RSS#

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we\xe2\x80\x99ve become one of the world\xe2\x80\x99s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

The Roche Services & Solutions as well as People Support Solutions organisations located in Kuala Lumpur provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the APAC region. Today Roche employs altogether around 1100 employees in Malaysia.

Roche is an Equal Opportunity Employer.

Roche