Job Description

MohonCompany Highlights

• Innovative Work Environment
• Career Growth and Development
• Focus on Empowering Solutions

Kelayakan

• Detail-Oriented: Ability to maintain accuracy when managing both digital content and exam center operations.
• Tech-Savvy: Proficient with WordPress, social media platforms, and basic content management systems.
• Organized: Excellent organizational skills to manage schedules, exam protocols, and digital workflows.
• Communicative: Strong verbal and written communication skills to coordinate with various stakeholders and manage online engagement.
• Problem Solver: Able to handle unexpected situations during exam sessions and resolve technical issues on the website or social media platforms.
• Customer-Centric: Focused on providing excellent service to exam candidates and ensuring a positive experience in both the online and exam center environments.
• Multi-tasker: Comfortable managing multiple tasks across digital platforms and exam center operations simultaneously.

Tanggungjawab

• WordPress and Social Media Management:

• Regularly update the corporate WordPress portal with fresh content, ensuring all information is current and accurate.
• Oversee the technical aspects of the WordPress site, such as plugin management, security patches, and backups.
• Develop and manage a content calendar for the website and social media platforms to maintain a consistent posting schedule.
• Write, edit, and publish engaging content across social media channels, aligned with the company\'s voice and mission.
• Engage with followers, responding to inquiries, comments, and direct messages in a timely and professional manner.
• Track and analyze key website metrics (e.g., bounce rate, session duration) and social media performance (e.g., likes, shares, engagement).
• Implement SEO strategies and keyword optimization on the website to improve search engine rankings and drive traffic.
• Exam Centre Administration:

• Coordinate the scheduling of exams, including communicating with candidates and external partners to ensure smooth operations.
• Prepare the exam center for each session, ensuring the correct setup of equipment, seating arrangements, and candidate materials.
• Conduct candidate verification and ensure compliance with all exam protocols, including security measures.
• Provide on-site support during exams, addressing any issues that arise and ensuring that candidates are comfortable.
• Maintain detailed records of exam results, schedules, and incidents, ensuring data is securely stored and easily accessible.
• Liaise with external exam bodies (e.g., Pearson Vue, ACCA) to ensure the exam center meets all regulatory requirements and standards.
• Continually review and improve exam center operations to enhance efficiency, security, and the overall candidate experience.

Manfaat

• SOCSO (Social Security Organisation)
• EPF (Employees Provident Fund)

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