Job Description

Process Management Intern

Location:

Bandar Baru Klang, Hybrid

Duration:

3-6 months (with opportunity to transition into a full-time)

Department:

Quality & Compliance

About the Role

We are looking for a

Process Management Intern

to support our team in improving and documenting internal business processes. You will get

hands-on exposure to internal audits, process documentation and process improvement projects

, as well as an introduction to

ISO 9001

and

ISO 27001

standards.

KEY RESPONSIBILITIES

1. Support Internal Audit Activities

Help plan and schedule internal audit activities across departments. Assist in preparing audit checklists and gathering evidence. Contribute to the preparation of internal audit reports. Support follow-up on corrective and preventive actions (CAPA) to ensure completion.

2. Assist in Process Documentation

Help draft and update Standard Operating Procedures (SOPs) and work instructions. Support the creation of process flowcharts and review them with process owners. Assist in identifying areas where processes can be improved.

3. Contribute to Process Improvement Projects

Take part in process improvement initiatives by helping with data collection and simple analysis. Support workflow reviews and help document proposed changes. Assist in preparing presentations and simple reports on project progress.

4. Gain Exposure to AI & Automation

Learn about how AI tools and automation can be applied to internal processes. Assist in simple research on new tools or technologies for process efficiency.

WHAT WE'RE LOOKING FOR

Currently studying or recently graduated in Engineering, Industrial Engineering, Quality Management, IT, or a related field. Strong documentation and analytical skills with attention to detail. Good communication skills and willingness to learn. Comfortable using Microsoft Office (Word, Excel, PowerPoint); knowledge of process mapping tools (e.g., Visio, Lucidchart) is an advantage. Interested in quality standards (ISO 9001 & ISO 27001) and process improvement.

WHAT YOU WILL GAIN

Practical experience in internal audits, process documentation and process improvement projects. Exposure to ISO 9001 & ISO 27001 standards. Mentorship and guidance to build a career in process management. Insights into how AI and automation can support process efficiency.
Job Type: Internship
Contract length: 6 months

Pay: RM800.00 - RM1,000.00 per month

Benefits:

Additional leave Opportunities for promotion Professional development Work from home
Application Question(s):

Internship period (Start date & end date)
Education:

Bachelor's (Required)
Work Location: In person