Job Description

Job Title: Digital Sales Specialist (Laboratory Division)Key Purpose of the Role

Grow customer base in targeted market segments. Follow up on sales leads and respond promptly to customer inquiries. Provide consultation on product solutions and applications. Secure new customers across private and government sectors. Expand market awareness and strengthen customer relationships. Learn product applications, segment knowledge, and regulatory standards. Meet sales targets and agreed Key Performance Indicators (KPIs). Combine technical knowledge with sales skills to ensure customer satisfaction throughout the sales process.

Key Responsibilities

Sales & Marketing

Build and manage sales pipeline, ensuring consistent growth. Qualify prospects and update CRM system. Establish new accounts by identifying potential customers and planning sales activities. Support marketing campaigns, lead generation, and pipeline management. Track competitor activity and use insights to strengthen market presence.

Technical Advisory & Solution Advocate

Act as a technical advisor and product advocate during the sales process. Communicate regulatory and application requirements effectively. Conduct negotiations to secure win-win agreements. Prepare cost estimations and customer proposals. Demonstrate solutions that reduce costs and improve efficiency.

Customer Relationship Management

Maintain accurate records of customer communication and sales activities in CRM. Build long-term customer relationships through high-quality service and support.

Key Competencies

Strong technical and business acumen. Good interpersonal, communication, and consultative selling skills. Ability to develop and maintain customer relationships. Results-oriented with resilience and tenacity. Team player with innovative and continuous improvement mindset.

Requirements

Bachelor's Degree in Science or Engineering (Physics, Biology, Chemistry, Chemical Engineering, or related field). 1-3 years' experience in sales, preferably in laboratory, instrumentation, or technical sales. Strong networking ability across all levels. Independent, self-motivated, result-oriented, and energetic. Excellent command of English, both spoken and written. Ability to identify customer needs and design effective solutions.
Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM5,000.00 per month

Benefits:

Opportunities for promotion Professional development
Experience:

Medical Equipment Sales: 1 year (Required)
Work Location: In person