Job Description

Digital Sales Specialist

Location

Petaling Jaya, Selangor, Malaysia

Date posted

August 25, 2025

Job ID

20173

Our Opening and Your Responsibilities

Increase qualified customer database for targeted segments. Follow up on sales leads, fast response towards fulfilling customers enquires. Provide sound consultation on MT's product solution and application. Secure new customers in the private and government sectors by identifying needs and engineering high quality solutions. Expand market awareness of MT's solutions and relationships with customers.


Sales & Marketing

Grow target accounts and consistently build Digital Sales accounts' pipelines. Qualifying Digital Sales database and updating CRM system. Establishing new Digital Sales accounts by identifying potential customers; planning and organizing Digital Sales call schedules. Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements. Support Senior Digital Sales Specialist and Head of Division in execution of Digital Sales marketing campaigns, leads generation and pipeline management. Effectively deliver high quality solutions to suspects, prospects and customers. Attune to market/competition movements and leverage the information to build market presence.

Technical Advisory and Solution Advocate

Responsible for actively driving and growing Digital Sales pipelines. Provide technology evaluation stage of the Digital Sales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for MT's products. Communicate regulatory compliance requirement and applications effectively, demonstrating MT's market leadership and expertise in the relevant fields. Conduct effective negotiation to secure a win-win agreement with customers.

Service Standards and Customer Relationship Management

Determine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment. Prepare cost estimation with related customer documents. Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements. Maintaining records of customer communication and Digital Sales activity in our CRM system.

What You Need to Succeed

Degree in Science and/or Engineering, preferable in Science, Physics, Biology, Chemistry, Chemical Engineering and/or related field from a reputable University Proven with at least 2-3 years' experience as Digital Sales and/or Filed Sales role Instrumentation, Laboratory Sales or Digital Sales and/or technical sales experience would be preferred Able to network across all levels and work well in a fast-paced environment Independent with excellent communication and interpersonal skills Self-motivated, result oriented and energetic with passion to succeed Excellent command/highly proficient in spoken and written English Sound business acumen particularly in identifying potentials and devising solutions to need Other desired values include a high quality of standard, aggressiveness, agility and critical reasoning

Our Offer to You

Permanent employment basis; conditions are based on the contract of employment 1.5 months fixed bonus Medical care with dental entitlements Life insurance coverage Accessible to public transport Diversity, flexible and fun working culture

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.