Job : Operations
Primary Location : Asia-Malaysia-Bukit Jalil KL
Schedule : Full-time
Employee Status : Permanent
Posting Date : 20/Mar/2023, 1:41:20 AM
Unposting Date : Ongoing


The Role Responsibilities Job Role The Director FCSO DQ Risk leads a small team of data quality analysts to measure, monitor and ultimately mitigate DQ risk for a selection of FCSO processes and activities (a subset of Monitoring, Screening, Trade Fraud and MI - referred to as \xe2\x80\x9cthe role domain\xe2\x80\x9d). FCSO processes rely on the quality of the data received from upstream sources. Inadequate data quality can cause FCSO surveillance processes to lose effectiveness and efficiency in the fight against financial crime. Managing DQ for FCSO requires detailed knowledge not just of abstract and technical data concepts, but also of the use of data in FCSO processes, e.g., how client profiles, transactions and trading activity are captured in various databases and how these databases can best be leveraged for Financial Crime detection engines. Hence a strong understanding of Financial Crime risk typologies (AML and Sanctions) coupled with a detailed understanding of CDD and payment processes is essential. The Director FCSO DQ Risk (referred to hereafter as \xe2\x80\x9cthe role\xe2\x80\x9d), manages a team of between 0 and 5 data quality specialists who are experts within the role domain. The role requires the management of multiple stakeholders in the first line, second line and in country teams to promote smart use of data to lead to better Financial Crime Fighting outcomes. The role Head will require an acumen to be highly cognizant of the regulatory environment in the use of data for financial crime risk mitigation. Furthermore, close attention to detail, coupled with an ability to understand industry-wide trends across Data, Financial Crime and Technology if necessary. Since the team managed bye the Head comes into contact with multitudes of data elements, some of the potentially highly sensitive, the Head has needs to be fully aware of relevant Bank policies and standards and their application to the DQ team in the space of data privacy, cyber security, and data sovereignty, and enforce these standards in the DQ team. Key Responsibilities

• Ensure that issues and risks related to DQ are escalated in a timely manner as appropriate to relevant parties, including but not limited to FCSO process owners, FCSO risk teams, upstream data providers, downstream data consumers, 2LoD representatives, GOR, and relevant governance committees.
• Ensure data feeding into FCSO (within the role domain) both from within the Bank (e.g. CDD, CASA, Cash and Trade) and from external sources are of suitable quality for financial crime surveillance purposes.
• Establish and maintain the processes and techniques for maintenance of data dictionaries, data lineage, data handshakes, and associated data artefacts in Bank\xe2\x80\x99s metadata tools.
• Issue identification and resolution in partnership with each process owner / unit in the role domain (advisory).
• Support execution of BCBS239 DQ obligations falling onto FCSO.
• Embed usage of the metadata management tools in the Function.
• Govern risks through analysis, challenge, and remediation.
• Perform targeted deep dive reviews and thematic analysis.
• Process, Risk, control review and performance monitoring.
• Be point of contact to 2 / 3LOD stakeholders.
• Pre-audit / regulatory exam readiness.

Processes

• Oversee execution of Data Quality controls to support FCSO Processes in the role domain ranging from: control definition, implementation (in partnership with T&I), daily execution, failure investigation and remediation and finally reporting to relevant stakeholders and forums as appropriate.
• Facilitate the successful execution of data quality controls across all FCSO Processes in the role domain to enable these processes with accurate, timely and well-understood data to maximise surveillance effectiveness and efficiency.

Risk Management

• Manage DQ risk across in the role domain through the RCSA lifecycle, including inherent risk assessment, control definition and implementation, control testing and monitoring, active contribution to residual risk assessments and escalation where required through the appropriate channels to the appropriate parties (see also bullet 5 under the busine section).

People and Talent

• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability.
• Build a diverse and inclusive team with high-collaboration culture.
• Nurture and develop a small team of data quality specialists.
• Create psychological safety and lead with empathy.
• Drive creativity and innovation.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines, and the Group Code of Conduct.
• Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the Regulatory and Resiliency team to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Other Responsibilities

• Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group\xe2\x80\x99s internal and external reputation and indirectly influence the bottom line
• Promote the Group\xe2\x80\x99s brand and Here for good with employees, clients and regulators.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Key Stakeholders

• 2LoD Data Management Risk Framework Owners
• External Auditors and Regulators during reviews
• FCSO T&I (Data Engineering, System Owners)
• FCSO Management Team / Process Owners
• CDD (CCIB and CPBB) Operations Teams
• CPBB and CCIB Data Management
• TB Cash (Business and COO)
• Enterprise Data Technology
• GIA, CFCC Assurance
• FCSO Risk team
• Group CDO

Our Ideal Candidate

• 10 years of experience in Banking / Financial services industry.
• Proven track record in the areas of information technology and data management.
• A strong understanding of Financial Crime risk typologies (AML and Sanctions).
• Detailed understanding of CDD and payments processes is essential.
• Demonstrable ability to lead a small team 0 - 5 people.

Role Specific Technical Competencies

• Competence with data profiling tools and methodologies (SQL at a minimum), as well as sophisticated exploratory data analysis tools (e.g. Dataiku, Tableau and Python).
• Experience in managing sophisticated and stringent data quality control processes, including managing of DQ dashboards.
• Good understanding of data models and the ability to navigate across multiple layers of data transformation.
• Competence in project managing remediation tasks under the (N)WOW framework.
• Knowledge of SWIFT formats and ISO 20022

About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers