Job Description

Director of Human Resources (Pre-opening)


With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.


If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.


Are you ready to shape the future of luxury hospitality? As the Director of Human Resources, you will be at the forefront of developing and executing a visionary human resources strategy that aligns with our long-term business goals and unique culture. Your role will be pivotal in ensuring the effectiveness of our human resource management practices, providing insightful decision support to senior management through meticulous data analysis and reporting. You will offer expert advice and innovative solutions from a human resources perspective, driving our success and excellence in the luxury hotel industry.


Embark on this exciting journey with us and be a part of creating unforgettable experiences for our guests and team members. Apply now to make a lasting impact!

What will I be doing?

As the Director of Human Resources, you will be responsible for performing the following tasks to the highest standards:


Strategic HR Leadership

Develop and implement HR strategies aligned with the hotel's goals and objectives.


Collaborate with senior management to create and execute workforce plans that drive organizational success.


Talent Acquisition & Management

Oversee the recruitment and onboarding processes to attract and retain top talent.


Develop and implement succession planning and talent development programs.


Employee Relations & Engagement

Foster a positive and inclusive workplace culture through effective communication and engagement initiatives.


Address employee concerns and grievances promptly, ensuring fair and consistent resolution.


Training & Development

Oversee the design and delivery of training programs to enhance team member skills and leadership capabilities.


Identify and implement initiatives to support career development and employee growth.


Compliance & Policy Implementation

Ensure HR operations comply with local labor laws, health and safety regulations, and company policies.


Regularly review and update HR policies and procedures to maintain alignment with best practices and legal requirements.


HR Operations Management

Oversee payroll, benefits administration, and other HR-related functions to ensure accuracy and efficiency.


Monitor HR metrics and provide insights to senior management for informed decision-making.


Performance Management

Lead the performance appraisal process, guiding managers in setting goals and providing constructive feedback.


Develop action plans to address performance challenges and recognize high achievers.


Organizational Development

Drive initiatives to improve organizational effectiveness, employee retention, and overall team satisfaction.


Lead change management efforts and provide guidance during periods of transition.

What are we looking for?

A Director of Human Resources serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:


Extensive experience in human resources leadership, with at least 7-10 years in a senior HR role, preferably in the hospitality industry. Pre-opening experience is an added advantage. Strong knowledge of labor laws, employee relations, and talent management strategies. Proven experience in organizational development and change management. Exceptional leadership and interpersonal skills. Proficiency in HR management systems and Microsoft Office applications. Strong analytical and problem-solving abilities. Excellent communication skills with the ability to influence and build relationships across all levels. Flexibility to adapt to a fast-paced and dynamic work environment.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!