:Job Number 24158246
Job Category Rooms & Guest Services Operations
Location Sheraton Johor Bahru, Jalan Storey, Johor Bahru, Malaysia, Malaysia
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type ManagementHOTEL DESCRIPTIONSheraton Johor Bahru comes with 345 rooms and will be part of a mixed-use development comprising a retail podium and offices. The hotel offers 4 Food & Beverage venues, 7 meeting spaces with total event space of 1,428 square metres. Located along Jalan Storey which is an access road that connects to the Johor Bahru-Kota Tinggi Highway, the hotel is surrounded by residential development and low-rise shophouses and is 5 mins away from the Bukit Chagar Singapore-Johor Bahru Rapid Transit System (RTS) Station. The hotel is projected to open in Q1, 2025.JOB SUMMARYFunctions as the strategic business leader of the property\'s Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property\'s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand\'s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand\'s target customer and employees and provides a return on investment to the owner and company.CANDIDATE PROFILEEducation and Experience
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