Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.
We are seeking a dynamic and visionary Director of Sales (Corporate/Mice) to join our team in SEPANG. This key leadership role will drive our sales strategy for corporate clients and MICE (Meetings, Incentives, Conferences, and Exhibitions) segments, ensuring revenue growth and market leadership.
Develop and execute comprehensive sales strategies for Corporate and MICE segments, aligning with overall business objectives
Lead, mentor, and supervise the Corporate & MICE sales team, setting clear performance targets and providing ongoing coaching
Identify and secure new business opportunities, cultivating strong relationships with key corporate clients, MICE planners, and travel agencies
Oversee the management of key accounts, ensuring exceptional service delivery and flawless event execution
Analyze market trends, competitor activity, and client feedback to maintain a competitive edge
Collaborate with the commercial team to develop innovative pricing strategies and sales packages
Manage departmental budget and oversee sales-related contracts, agreements, and proposals
Prepare and present regular reports on sales performance, pipeline status, and market analysis to senior leadership
Work closely with Operations, Culinary, and Banquet teams to ensure seamless event execution and exceptional guest experiences
Champion interdepartmental collaboration to deliver cohesive and memorable service experiences
Act as a visible role model for the highest standards of professionalism and brand representation
Qualifications
Bachelor's degree in Business, Hospitality Management, Marketing, or related field
5-7 years of progressive experience in sales, with at least 2-3 years in a leadership role, preferably within the luxury hospitality industry
Proven track record of successfully managing and leading Corporate & MICE sales teams to achieve revenue targets
Demonstrated expertise in strategic sales planning, account management, and business development
Strong understanding of MICE market trends and best practices
Proficiency in CRM and sales management systems
Fluent in English (both written and spoken); additional language skills are a plus
Excellent working knowledge of MS Excel, Word, & PowerPoint
Outstanding leadership and coaching abilities, with a proven ability to inspire and develop high-performing teams
Exceptional presentation, negotiation, and public speaking skills
Strong analytical skills, with the ability to interpret market data and make informed business decisions
Results-oriented with meticulous attention to detail and strong organizational skills
Innovative mindset, constantly seeking creative ways to secure new business
Ability to multi-task, prioritize, and work effectively in a fast-paced, high-pressure environment
Strong network within the corporate and MICE sectors
Willingness to travel for business development and client meetings
Additional Information
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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