Title: Domain Lead - Customer Management (13868950)
:
Mandarin Speaker
CRM Architecture - Technology Domains:
CMCC CRM; Retail and Wholesale Banking sales and servicing platform enabling omni-channel experience across self-service and staff assisted channels.
Bank-wide Anti-Money-Laundering (AML) and Customer Due Diligence (KYC) management platform
Role Descriptions:
Responsible for end-to-end software development and support for all work transitioned from Group (which could be projects, quarterly change requests, L3 production fixes).
This includes analysis and design to development, implementation, testing and support.
Responsible for quality assurance of the team delivery in conformance to the Bank-defined software delivery methodology and tools.
Partner closely with the Group domain team to plan and manage transitioned deliverables.
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