Job Description

Deadline for Applications

October 15, 2025

Hardship Level (not applicable for home-based)

A (least hardship)

Family Type (not applicable for home-based)

Family

Staff Member / Affiliate Type

Internship

Target Start Date

2025-10-01

Terms of Reference

UNHCR, the UN Refugee Agency, is offering a full-time internship with the Private Sector


Partnerships service under the Division of External Relations in Kuala Lumpur, Malaysia.


Established in December 1950, UNHCR is a global organization dedicated protecting


people forced to flee their homes because of conflict and persecution. UNHCR currently


operates in over 130 countries, protecting millions of people by responding with lifesaving support, safeguarding fundamental human rights and helping them build a better


future.


Title: Donor Care & Development Intern


Duty Station: Kuala Lumpur, Malaysia


Duration: 4 months


Contract Type: Internship


Expected start date: 1 September 2025


Organizational context/Background Information


UNHCR, the UN Refugee Agency, launched its Private Sector Partnerships (PSP) activities


in Malaysia in 2017 to secure financial contributions from Individual donors as well as


Corporates and Foundations. The development of this market will support the global


organization in expanding its supporter base and building a stable and predictable


income stream from the private sector within Malaysia. Ultimately this will mean UNHCR


Malaysia can provide even more support to refugees and other persons of concern.


As of 2025, UNHCR Malaysia has been growing in individual donor support, through


monthly donations. Donor Care & Development (DCD) team is a newly set up team in


2025, to manage its pool of individual donors - through retention, development and


engagement activities - with donor-centric communications to cultivate loyalty.


This intern post will be supporting duties rising from DCD's core duties, supporting the


team in managing its donor communication programs. It will be


The position


This position will take up duties arises from donor recruitment and donor loyalty


activities. The incumbent's role, in relation to this requirement, is to support the


expansion of UNHCR PSP programme in Malaysia, making use of all possible


opportunities that may arise through various fundraising activities.


Duties and responsibilities


Donor Communication (50%):


Manage donor email enquiries. Research and development of donor content via internal media library. Manage and analyse donor communication engagement for online and offline
communication channels.


Support in communications - emails and direct mails.
Donor Management (40%):


Assist in monitoring, analysing and consolidating donor data from both external
and internal platforms.


Other ad-hoc tasks as required (10%).


Minimum qualifications required


In order to be considered for an internship, candidates must meet the following


eligibility criteria:


Be either a recent graduate (having completed their studies within two years of
applying) or a current student in a graduate/undergraduate school programme


from a university or higher education facility accredited by IAU/UNESCO; and


Have completed at least two years of undergraduate studies in a field relevant or
of interest to the work of UNHCR.


NOTE: An individual whose father, mother, son, daughter, brother or sister is a staff


member of UNHCR, including a Temporary Appointment holder or a member of the Affiliate


Workforce, is not eligible for an internship.


Desirable qualifications and skills


Proficiency in Microsoft Office 360 (Excel, Words, PowerPoint and Outlook). Familiar with media design platforms such as Canva. Proficient in English - both writing and conversation.
Conditions


The internship is for four months with the start date expected to be in September 2025.


It is a full-time role with working hours starting from 9:00am to 6:00pm, Monday to


Friday (40 hours per week).


Allowance: Interns who do not receive financial support from an outside party will


receive a monthly allowance of RM 2,132.84 to partially help to cover the cost of food,


local transportation and living expenses.


Location: This internship is to be based in the UNHCR Malaysia Office in Kuala Lumpur,


Malaysia.


Visas and Residencies: As the given duty station is Kuala Lumpur, applicants should be


able to demonstrate permission to reside and legally work in the Malaysia at the point of


application for duration of the internship. Obtaining and renewing current visas and


residence permits including all associated costs, are the primary responsibility of the


intern. UNHCR may assist by providing supporting documentation if needed.


Insurance: Interns are fully responsible for arranging medical insurance covering the


full internship. A copy of proof of valid medical insurance covering the period of the


Internship Agreement is required by UNHCR

Standard

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Required Languages

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Desired Languages

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Additional Qualifications

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Skills

Education

Certifications

Work Experience

Other information

This position doesn't require a functional clearance

Remote

No