Driver Operations Associate
Bayan Lepas, Malaysia
Job Description
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Love working with people, training and providing guidance? We want you in our team! Join us at Lalamove Malaysia, one of the fastest growing intra-city delivery platforms in Asia. We are looking for an enthusiastic and motivated Driver Operations Associate who can work well under pressure and has great communication skills. Ideal candidate should not be afraid to try new things and get ready to make history together with the rest of the ops team at Lalamove Malaysia. You will be in charge of scheduling and training Lalamove drivers and will need to take full ownership of a crucial component of our business. Life at Lalamove is fast-paced, thrilling, and we are constantly doing things no one has ever done before. Think you are up for it? Apply now and join the team in Penang, Malaysia to experience the thrill of disrupting the logistics industry! Main responsibilities:
- Driver acquisition & training: Constantly maintain an over-supplying effort by keeping a healthy pipeline of leads, by efficiently scheduling and training and effectively retaining drivers on the platform.
- Driver and Community management: Actively moderate (bring people together), leverage, incentivise and rule the driver community to shape the best service quality to users and the best worth for drivers to maximize driver retention
- Understanding driver operations standards: Provide accurate, valid and complete information by using the right methods/tools
- An outgoing and open-minded personality that can interact and influence people with different profiles (age, nationality, experience, background)
- An ambitious individual who has a go getter attitude to bring solutions and ideas to our daily operations needs
- Strong sense of prioritization, and structured mindset to cover multiple things at the same time, without compromising on quality
- Autonomous and adaptable attitude to cope with an ever-changing working environment
- Strong understanding to adhere to company process and SOPs and provide accurate, valid and complete information by using the right methods/tools
- College experience preferred
- Previous experience in driver/community management or field team recruitment is a plus
- Dental insurance
- Health insurance
- Maternity leave
- Professional development
- Vision insurance
- Monday to Friday
- Performance bonus
- Bayan Lepas: Reliably commute or planning to relocate before starting work (Required)
- Health insurance
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Job Detail
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Job IdJD931740
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBayan Lepas, Malaysia
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EducationNot mentioned