ob Description
Liaise with different departments for smooth and coordinated work.
Should ensure that the team members are adhering to the Human Resource policies.
Personally welcome and escort all hotel guests.
Authorize courtesies for all VIP's
Maintaining guest profile and updating the same on regular basis
Ensure to interact with the guests & enable the team to understand guest requirements.
Ensure all VIP room inspection in coordination with House Keeping Department.
Ensure that newspapers and parcels are delivered in the rooms without delay.
To be readily available at all times to deal with problems or complaints.
Ensure effective and speedy check-in & check-out facilities.
Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action.
Ensure that the entrance is easily accessible to cars and taxis at all times.
Conduct briefing for GSA.
Log security incidents and accidents in accordance with hotel requirement
Communicates with RDM all information likely to be interest to them
Job Type: Full-time
Pay: RM2,800.00 - RM3,500.00 per month
Benefits:
Health insurance
Opportunities for promotion
Parental leave
Professional development
Vision insurance
License/Certification:
* Driver's License (Preferred)
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