Duty Manager(hotel)
George Town, Pulau Pinang, Malaysia
Job Description
MohonKelayakanJob Requirements:
- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Hospitality/ Tourism/ Hotel Management or equivalent.
- 2-3 years as a front office supervisor or Assistant Manager hotel industry
- Preferably Manager specialized in Hotel Management/Tourism Services or equivalent.
- Good communicator, independent with good organization, leadership and multitasking
- Required language: Malay & English, Mandarin is added advantage
- Malaysian Citizen only.
- Lead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service
- Ensure correct communication between Front Office and other internal departments
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Assist Front Office management in the training and development of the team
- Assist Front Office management in reaching key KPI index such as guest satisfaction, upselling results and guest personalization.
- Liaise with the Front Office Manager to establish, review, and monitor standards within each section of the department.
- Organize effectively and efficiently the Front Office operations according to policies and procedures
Maukerja
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Job Detail
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Job IdJD1074197
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGeorge Town, Pulau Pinang, Malaysia
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EducationNot mentioned