Job Description

MohonKelayakan

• Minimum education: Bachelor\'s Degree/Post Graduate Diploma/Professional Degree in Business Administration field or equivalent.
• Skills and Abilities: Listening and Communication, Problem Solving, Clear Thinking
• Possess own transport.
• Minimum 1 year experience in E-commerce marketplace operation, office administrative, E-Commerce, Account job preferred.
• Experience in continuous process improvement preferred.
• Ability to work independently with limited supervision.
• Ability to work with team members in a collaborative manner.
• Strong working knowledge of computer systems.
• Competent in using MS Word and Excel for daily works.
• Ability to prioritize work and multitask to ensure timely completion of projects.
• Good interpersonal and communication skills.
• Malaysia Citizen.
• Having excellent communication and interpersonal skills
• Ability to multitask and remain motivated and positive.
• Commitment to working efficiently and accurately.
• Good communication skills in Mandarin, Bahasa Malaysia & English (both verbal & written).
• Good interpersonal and communication skills.

Tanggungjawab

• Answering incoming calls; taking messages and re-directing calls as required.
• Dealing with email enquiries.
• Arranging both internal and external events.
• Maintaining the company social media accounts.
• Providing administration support to Sales Representative, Sales Executives, Managers and Senior Management, including mailing, scanning, letters, travel and appointment arrangement.
• Handle Customer Service & Complaint.
• Attend Roadshow, Trade Show and Event.
• Maintaining and updating the company database, preparing regular reports that are assigned.
• Assist in preparing presentations and proposals as assigned.
• Manage and control inventory and logistics.
• Working closely with the Buying & Merchandising and Warehouse teams to ensure products arrive on time.
• Ensure products are put live as soon as the stock arrives, raising any stock or SKU issues with the relevant teams, Buying, Merchandising and/or the warehouse team.
• Tracking of packing/picking SKUS from HQ Warehouse to subsidiary warehouse(s). Ensure all SKUS/stocks have been well received at the warehouse.
• Working closely with the customer service team to provide the customer with relevant information, advice and conversion opportunity.
• Day to day management to process all orders through marketplace (Shopee, Lazada, Tik Tok) daily sales into company\'s Accounting system by.
• Assist in return parcel from marketplace (Shopee, Lazada, Tik Tok) and ensuring all returns/refunds processed accurately coherent with customer\'s name, bank details, etc.
• Assist in products uploading on marketplace (Shopee, Lazada, Tik Tok).
• Support the Ecommerce & Sales Team with ad hoc on-site projects/tasks.

Manfaat

• EPF & SOCSO
• Annual Bonus
• Monthly Incentive System
• Allowances
• Phantom Share Rewards
• Growth Bonus Reward System
• Monthly Team Lunch
• Monthly Private Lunch Session
• Annual Dinner
• Lucky Draw
• Monthly Birthday Celebration
• Insurance
• Group Sales Commission Rewards
• Annual Leave
• Medical Leave
• Product Knowledge and Marketing Strategy Training
• On-the-job and Overseas Professional Training
• Comprehensive Career Growth Path

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