Ecommerce Admin Executive

Cheras, Kuala Lumpur, Malaysia

Job Description


MohonKelayakan

  • Minimum education: Bachelor\'s Degree/Post Graduate Diploma/Professional Degree in Business Administration field or equivalent.
  • Skills and Abilities: Listening and Communication, Problem Solving, Clear Thinking
  • Possess own transport.
  • Minimum 1 year experience in E-commerce marketplace operation, office administrative, E-Commerce, Account job preferred.
  • Experience in continuous process improvement preferred.
  • Ability to work independently with limited supervision.
  • Ability to work with team members in a collaborative manner.
  • Strong working knowledge of computer systems.
  • Competent in using MS Word and Excel for daily works.
  • Ability to prioritize work and multitask to ensure timely completion of projects.
  • Good interpersonal and communication skills.
  • Malaysia Citizen.
  • Having excellent communication and interpersonal skills
  • Ability to multitask and remain motivated and positive.
  • Commitment to working efficiently and accurately.
  • Good communication skills in Mandarin, Bahasa Malaysia & English (both verbal & written).
  • Good interpersonal and communication skills.
Tanggungjawab
  • Answering incoming calls; taking messages and re-directing calls as required.
  • Dealing with email enquiries.
  • Arranging both internal and external events.
  • Maintaining the company social media accounts.
  • Providing administration support to Sales Representative, Sales Executives, Managers and Senior Management, including mailing, scanning, letters, travel and appointment arrangement.
  • Handle Customer Service & Complaint.
  • Attend Roadshow, Trade Show and Event.
  • Maintaining and updating the company database, preparing regular reports that are assigned.
  • Assist in preparing presentations and proposals as assigned.
  • Manage and control inventory and logistics.
  • Working closely with the Buying & Merchandising and Warehouse teams to ensure products arrive on time.
  • Ensure products are put live as soon as the stock arrives, raising any stock or SKU issues with the relevant teams, Buying, Merchandising and/or the warehouse team.
  • Tracking of packing/picking SKUS from HQ Warehouse to subsidiary warehouse(s). Ensure all SKUS/stocks have been well received at the warehouse.
  • Working closely with the customer service team to provide the customer with relevant information, advice and conversion opportunity.
  • Day to day management to process all orders through marketplace (Shopee, Lazada, Tik Tok) daily sales into company\'s Accounting system by.
  • Assist in return parcel from marketplace (Shopee, Lazada, Tik Tok) and ensuring all returns/refunds processed accurately coherent with customer\'s name, bank details, etc.
  • Assist in products uploading on marketplace (Shopee, Lazada, Tik Tok).
  • Support the Ecommerce & Sales Team with ad hoc on-site projects/tasks.
Manfaat
  • EPF & SOCSO
  • Annual Bonus
  • Monthly Incentive System
  • Allowances
  • Phantom Share Rewards
  • Growth Bonus Reward System
  • Monthly Team Lunch
  • Monthly Private Lunch Session
  • Annual Dinner
  • Lucky Draw
  • Monthly Birthday Celebration
  • Insurance
  • Group Sales Commission Rewards
  • Annual Leave
  • Medical Leave
  • Product Knowledge and Marketing Strategy Training
  • On-the-job and Overseas Professional Training
  • Comprehensive Career Growth Path
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Job Detail

  • Job Id
    JD1062922
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cheras, Kuala Lumpur, Malaysia
  • Education
    Not mentioned