Job Description

Rainbow Handicraft Hiring! Full Time E-Commerce Assistant in Kedah, Earn up to MYR 2,800 - Ricebowl
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E-Commerce Assistant
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MYR2,200 - MYR2,800 Per Month
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Urgent Job
More than 40 have applied to this job
Posted 6 days ago o Closing 13 Aug 2025
More than 40 have applied to this job
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Requirements
Language Requirements:

• Proficiency in English (spoken and written); knowledge of additional languages (e.g., Bahasa Malaysia, Mandarin) is an advantage.

Educational Qualification:

• Minimum of a Diploma or Degree in Marketing, Business Administration, E-Commerce, or related fields.

Experience:

• Previous experience in an E-Commerce or Digital Marketing role is preferred.
• Familiarity with e-commerce platforms (e.g., Shopify, Lazada, Shopee, or similar) is a plus.

Skills:

• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Basic understanding of S E O and digital marketing strategies.
• Strong photography and photo editing skills for product images (experience with tools like Adobe Photoshop or Canva).
• Basic graphic design knowledge is a plus.

Technical Knowledge:

• Comfortable working with e-commerce platforms and content management systems (CMS).
• Knowledge of Google Analytics or similar analytics tools to track performance.

Communication Skills:

• Strong written and verbal communication skills.
• Ability to create engaging and accurate product descriptions.
• Comfortable interacting with customers and vendors.

Attention to Detail:

• Highly organized with the ability to handle multiple tasks and deadlines.
• Strong attention to detail for product uploads, descriptions, and inventory management.

Personal Traits:

• Creative and self-motivated with the ability to work independently.
• Team-oriented with the ability to collaborate across departments (marketing, logistics, customer service).
• Adaptable to the fast-paced environment of e-commerce.

Responsibilities
Product Listing & Management:

• Upload new products to the e-commerce platform (website, marketplaces, etc.).
• Ensure all product details (descriptions, pricing, specifications) are accurately listed.
• Regularly update product listings to reflect stock availability, promotions, and any changes in product details.

Product Photography:

• Take high-quality photos of products for online listings.
• Edit product images to ensure they meet the platform's standards (clear, well-lit, and accurate).
• Ensure images are optimized for fast loading on the website while maintaining quality.

Inventory & Stock Management:

• Monitor and update product inventory to prevent overselling.
• Coordinate with the warehouse or stock team to ensure products are available for sale.
• Report and update stock levels based on product availability.

Product Descriptions & Content Creation:

• Write clear, persuasive, and informative product descriptions.
• Ensure consistency and brand tone across product listings.
• Collaborate with marketing teams to create content that highlights product features, benefits, and promotions.

Order Processing & Fulfillment:

• Ensure timely processing of customer orders.
• Collaborate with logistics or warehouse teams to ensure efficient packing and shipping.
• Manage customer inquiries related to order status and shipping details.

Customer Service:

• Respond to customer inquiries, feedback, and complaints regarding products and services.
• Provide product recommendations based on customer needs and preferences.

SEO Optimization:

• Optimize product listings with relevant keywords to improve search visibility on e-commerce platforms.
• Ensure product metadata (title, description, tags) is optimized for SEO.

Promotions & Campaigns:

• Assist in the planning and execution of online sales campaigns, flash sales, or product promotions.
• Ensure promotional products are highlighted on the website and updated in the inventory system.

Performance Monitoring & Reporting:

• Track product performance, including sales data, inventory levels, and customer feedback.
• Analyze e-commerce platform performance and suggest improvements for product listings, website functionality, and customer experience.

Website Maintenance:

• Ensure the online store is visually appealing, user-friendly, and functional.
• Work with web development teams to resolve any website issues related to product listings or checkout processes.

Benefits

• EPF
• SOCSO
• EIS
• ANNUAL LEAVE
• SICK LEAVE

Additional Benefits

• Career Advancement

Skills
Computer and internet application Product Management Customer Service Order Processing E-Commerce Platform Data Analysis
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