Job Description

Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best-practices. Manage to follow up with customers\' requests, enquiries, orders etc; Daily monitor on product reviews / ratings and reply to queries to ensure customer satisfaction; Manage to come up with solutions by communicating with online platform\'s customer service; Coordination of packing & arrangement on the shipment base on our Logistics; Uploading and maintaining all the SKUs selection on the e-commerce platform; Support the Management team in exploring strategic initiatives for our online offering; Assistance with price adjustments / promotion deals on e-commerce platform Job Requirements Minimum Diploma Able to adapt to a fast paced working environment with tight deadlines Energetic, fast learning, responsible, self-motivated, enthusiastic, mature and meticulous with a can-do attitude and good sense of confidentiality Team player with good interpersonal, oral and written communication skills
Established in 1996, we have grown to become a leading recruitment consultancy firm with 14 offices in Singapore and footprints in Hong Kong, Kuala Lumpur and Taipei. 2017 is a significant year for us as we get listed on the Singapore Stock Exchange. Our Mission: We Help People Find Good Jobs and Our Clinets to Succeed in Business. Our Vision: To Be The Leading and Most Admired Recruitment and Staffing Consulting Firm in Singapore and Asia Pacific.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5