E Commerce Customer Service Executive

George Town, Pulau Pinang, Malaysia

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AC Team Collection, holding brands ( JEFFERSON; men's apparel & UV PROTECTOR; ready made curtain )
Headquarter located in Georgetown, Penang.
Looking out full time in-house e-commerce customer service executive for company holding brands, JEFFERSON & UV PROTECTOR.
Convey messages to customers.* Proficient in Text Writing.* Communication in English & Bahasa Malaysia.
Welcome all Fresh Graduates, Juniors & Seniors.
Willing to Learn & Work Together as a Team
Additional Plus Points: Communication in Mandarin
OR Additional Plus Points: Relevant Experience. Eg. E-Commerce or Customer Service
OR Additional Plus Points: Insightful in Collecting & Analyzing Customer Feedbacks

Responsibilities

Looking out full time in-house e-commerce customer service executive for company holding brands, JEFFERSON & UV PROTECTOR.
Order Processing & Daily Summary
Answer to Customer's Enquiries regarding on order status, products & etc.
95% Chats | 5% Emails | No cold-calling needed
Admin Clerical Role | Sit-in Office
Collaborate with in-house marketing team. Eg. Seasonal Campaign
Collaborate with in-house warehouse. Eg. Customer's Order & Package
Willing to Learn & Work Together as a Team
No Age Restriction

Benefits

Additional Benefits

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