Job Description

MohonKelayakan

• Minimum Bachelor's Degree in E-commerce, Online Marketing, Digital Marketing, or other relevant disciplines.
• Minimum 3 years of experience in e-commerce marketplace, ideally in digital marketing, campaigns planning, category management, or related fields.
• Minimum 3 years of e-commerce experience with a proven track record, preferably in the water filter industry (value-added).
• Excellent command of language and copywriting skills.
• Excellent interpersonal and communication skills, both written and verbal.
• Strong analytical skills and sensitivity to market trends and changes in the e-tailing environment.
• Digital savvy with knowledge of e-commerce business models, operations, and technology.
• Experience with current e-commerce platforms (e.g., Lazada, Shopee, and Shopify), proficient in the latest marketing, advertising, and analysis tools (e.g., Google Universal Analytics, Facebook Business).
• Knowledge of sales journey optimization, traffic analysis, and reporting tools.
• Experience in CRM tool development & deployment.
• Experience in website development projects.
• 4o mini

TanggungjawabWebsite Management:

• Manage and maintain the online presence, including updating website content, managing user accounts, and ensuring website functionality.
• Oversee current marketplace portals.

Social Media Management:

• Manage the organization's presence on social media platforms (e.g., Facebook, LinkedIn, Instagram, TikTok), including creating and scheduling posts, responding to messages and comments, and analyzing social media metrics.

Online Community Management:

• Build and manage online communities related to the organization's products and services.5. Create new content to engage existing customer groups and plan monthly online campaigns.

Online Advertising:

• Plan, implement, and optimize ROI for online advertising campaigns to promote the organization's products and services.
• Tasks include creating ad copy, selecting target audiences, and analyzing performance.

Email Marketing:

• Create and manage email marketing campaigns to communicate with customers.9. This includes designing email templates, segmenting email lists, and conducting campaign analysis.

Content Management:

• Develop content and short videos for the organization's website, blog, and social media channels.

Online Customer Support:

• Provide customer support through channels such as live chat, email, and social media.
• Respond to customer inquiries and assist with online transactions.

Manfaat

• Annual leave entitlement.
• Commission.
• Punctuality incentive.
• EPF (Employees Provident Fund).
• SOCSO (Social Security Organization).

KemahiranDigital Marketing SEO/SEM E-Commerce Platforms Customer Relationship Management (CRM)Important InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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