Job Description

Megah Textile Hiring! Full Time Ecommerce Executive in Pulau Pinang - Ricebowl
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Ecommerce Executive
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Undisclosed
George Town,
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Posted 3 hours ago o Closing 27 Nov 2025
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Requirements

• Diploma or Degree in Business Administration, Ecommerce, Marketing, or related field.
• Preferably 1-3 years of experience in ecommerce or online marketplace operations.
• Familiarity with major Malaysian e-commerce platforms: Shopee, Lazada, TikTok Shop, etc.
• Familiar with basic campaign analytics, pricing strategy, and customer journey optimisation.
• Detail-oriented, organised, and responsive.
• Excel skills and basic data tracking experience

Responsibilities
Platform & Store Management

• Oversee the performance and daily operation of e-commerce stores (Shopee, Lazada, TikTok Shop).
• Manage product listings, pricing, inventory control, and order fulfillment.
• Coordinate platform campaigns and ensure timely execution of mega sale events.

Data Analysis & Performance Tracking

• Analyze sales performance, user behavior, and traffic sources.
• Identify areas for improvement and optimize conversion rates, ROI, and customer retention.
• Prepare regular reports on KPIs and campaign effectiveness

Campaign & Promotion Execution

• Support the planning and rollout of monthly campaign calendars, promotions, and product launches.
• Liaise with marketing team & designer to produce engaging visuals, descriptions, and campaigns that highlight our products.
• Track campaign results and assist in post-campaign analysis

Sales Growth & Optimisation

• Track store performance, sales data, product performance, and conversion rates.
• Prepare weekly/monthly reports and suggest improvements based on platform analytics.
• Monitor key performance metrics (conversion, traffic, ROAS, GMV, AOV) and suggest actionable improvements.
• Assist in implementing strategies to improve conversion rates and upsell opportunities.

Inventory & Fulfilment Coordination

• Work with warehouse/logistics teams to ensure sufficient stock levels and smooth order processing.
• Monitor fast- and slow-moving SKUs and assist in replenishment planning.
• Flag out-of-stock and overstock risks to relevant teams.

Customer & Platform Coordination

• Provide excellent customer service, responding to inquiries and resolving e-commerce-related issues promptly.
• Enhance overall customer satisfaction and build brand loyalty through excellent service and support.
• Communicate with platform reps (e.g. Shopee PIC, Lazada AM) on campaign opportunities and platform updates.

Benefits

• 5 Working days
• Annual Leave
• Medical benefit

Additional Benefits

• Medical Insurance
• Annual Leave
• 5 Working Days

Skills
E-commerce Management Online Sales Digital Marketing Inventory Management
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Skills Required