Job Description

E S L Lighting (M) Hiring! Full Time E-Commerce Executive (Klang Valley) in Selangor, Earn up to MYR 2,300 - Ricebowl
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E-Commerce Executive (Klang Valley)
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MYR1,700 - MYR2,300 Per Month
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Fresh Graduates
Fewer than 40 applicants. You still have a chance!
Posted 3 hours ago o Closing 9 Aug 2025
Fewer than 40 applicants. You still have a chance!
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Requirements

• Minimum education: SPM and above
• Manage and maintain the company's e-commerce platforms, ensuring accurate product listings, pricing, and inventory levels.
• Basic knowledge of graphics design is necessary.
• Fresh graduates are encouraged to apply
• Experience in CMS (e.g. Wordpress, Woocommerce) is a plus.
• Perform data entry tasks related to product information, sales data, and customer details with high accuracy and efficiency.
• Provide customer service support through online channels, addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Monitor and analyze e-commerce platform performance, identifying areas for improvement and implementing strategies to increase sales and conversion rates.
• Collaborate with the marketing team to develop and execute online marketing campaigns to drive traffic and sales to the e-commerce platforms.
• Maintain up-to-date knowledge of e-commerce trends, technologies, and best practices to optimize platform performance and user experience.
• Assist in the processing and fulfillment of online orders, ensuring timely and accurate delivery to customers.

Responsibilities

• Manage and update product listings, descriptions, images, and pricing on e-commerce platforms, ensuring accuracy and consistency.
• Monitor inventory levels and coordinate with the purchasing department to ensure adequate stock availability for online orders.
• Process online orders, verify customer information, and coordinate with the warehouse and logistics teams for timely fulfillment and delivery.
• Provide customer support via email, phone, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Analyze website traffic, sales data, and customer behavior to identify trends, opportunities, and areas for improvement in e-commerce performance.
• Implement and monitor online marketing campaigns, including SEO, SEM, and social media advertising, to drive traffic and increase sales.
• Conduct regular website audits to identify and fix technical issues, broken links, and other errors that may impact user experience or search engine rankings.
• Stay up-to-date with the latest e-commerce trends, technologies, and best practices, and recommend new strategies to enhance online sales and customer engagement.

Benefits

• Annual Leave
• EPF
• SOCSO

Skills
E-Commerce Platform Management Data Entry
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