Job Description

Job Responsibility E-commerce Platform Management: Oversee and manage our company\'s presence on e-commerce platforms, including Shopee, Lazada and more. Ensure that product listings are consistently updated, accurate, and visually appealing to attract potential customers. Monitor platform performance, identify trends, and propose strategies to enhance sales and overall customer experience. Product Listing and Optimization: Create and maintain product listings with persuasive content, encompassing product descriptions, images, and crucial details. Conduct keyword research and employ optimization techniques to elevate visibility and ranking on e-commerce platforms\' search results. Inventory Management: Continuously update and manage stock inventory levels to prevent overselling or stockouts. Collaborate closely with the warehouse and fulfillment teams to ensure seamless order processing and timely customer deliveries. Advertisement Management: Utilize paid advertising tools and strategies to amplify product listings and increase visibility. Analyze advertising performance and ROI, making necessary adjustments to maximize conversion rates. Price Competitiveness: Monitor competitor pricing and scrutinize market trends to maintain our products\' competitiveness. Recommend pricing adjustments based on market dynamics and our company\'s objectives. Customer Service and Satisfaction: Responsively address customer inquiries and feedback on e-commerce platforms with professionalism. Resolve customer issues and complaints to uphold a positive brand image. Data Analysis and Reporting: Analyze e-commerce performance data and generate regular reports on key performance indicators (KPIs). Provide actionable insights and recommendations to drive continuous improvement. Job Requirements Working days (5 days including Saturday & Sunday, 2 off days will be on weekdays) Proven experience in managing e-commerce platforms such as Shopee, Lazada and others. Proficiency in product listing creation and optimization techniques. Strong analytical skills and the ability to derive data-driven decisions. Familiarity with paid advertising tools on e-commerce platforms. Excellent communication and customer service skills. Detail-oriented with a keen focus on inventory management accuracy. Responsive with sense of urgency. Ability to work both independently and collaboratively in a fast-paced environment. Job Benifits Annual Leave Medical and Hospitalization Leave EPF / SOCSO / EIS Medical Claim Working location near to public transport Additional bonus/allowance will be given based on performance Career Advancement

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