E Commerce Executive Work From Home

Kuala Lumpur, Malaysia
Brand Catalyser
1 Current Job Openings
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Job Description

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Position Type: Full-time
Working Time: Monday to Friday per week
Location: Online: Work from home (Malaysia). About Brand Catalyser
Brand Catalyser is a Top-Rated Cross-border & Cross-Cultural Marketing & Consulting Firm headquartered in Australia, with offices in China, Vietnam, Singapore, and Malaysia. We provide industry-leading go-to-market strategy and marketing plans & ongoing executions that enable brands to access the global consumer market. We provide integrated cross-border solutions and marketing communication strategies that adapt to the local market landscape and overcome language, cultural and behavioural barriers. Together with our FMCG cross-border and Property Media solutions on the immensely diverse digital marketing networks across APAC regions, we facilitate businesses from various verticals and scales to achieve their business goals. Our Services
  • Cross-border & cross-cultural marketing consultancy
  • Go-to-market strategy planning and execution
  • Marketing campaign management & optimisation across paid social, search, affiliate, influencers, KOLs/KOCs, out-door media, etc.
  • Brand proposition development and market adaptation
  • Cross-border Ecommerce business advisory & solutions
The role of the e-commerce executive is to provide support to our sales team and will be focusing on the e-commerce sales in Malaysia. You will support the day-to-day operations across our various e-commerce and marketplace platforms and you should have a drive for achieving goals, and ability to provide forward-thinking ideas to promote the brand. Ultimately, to increase overall sales and build a successful and long-lasting relationship with our distributors and clients. Duties and Responsibility:
  • Responsible for overall performance in lazada/shopee oversea stores through driving traffic, acquiring new customers and maximizing the commercial plan with E-commerce manager
  • Ensure that you continuously secure and deliver the best customer experience and take actions to develop an efficient collaboration with the marketplace partner.
  • Analyze and follow up E-comm KPIs to secure right timing, pricing, activities and product presentation, taking necessary actions to drive selling.
  • Ensure balance of commerciality, inspiration and brand integrity in all activities.
  • Review all existing, pending orders and fulfilment on timely manner to reduce order backlog and refunds.
  • Manage deliveries, refunds, return and on ground logistic support for all e-commerce order.
  • Participate in weekly calls and follow up on any action points in a timely manner.
  • Perform any Ad-Hoc task required by the Manager/Department.
  • Work closely with 3PL & shipping service provider to ensure all order sent in timely manner and monitoring all order status from time to time.
About You
  • Bachelor Degree (or above) in e-commerce, marketing, advertising or relevant field is a strong advantage
  • At least 2 years of relevant experience in managing e-commerce platforms (Lazada & Shopee) and digital marketing
  • Experience in cross-border / overseas e-commerce stores across different Southeast Asia countries is a strong advantage
  • Having resources from / previously worked in e-commerce platforms (like Shopee, Lazada) is a strong advantage
  • Proficient in English and Mandarin (oral & written)
  • Familiar with web & e-commerce platforms, content management systems, online marketing
  • Basic skills and knowledge of SEO, SEM, CRO, e-commerce metrics, Analytics data, UX and UI, web design, web development, usability, search and conversion optimisation
  • Good understanding in onsite merchandising inventory management systems, and warehouse management systems will be an added advantage
  • Strong analytical skills and experience with data to deliver reporting and actionable insights
  • Exceptional communication and interpersonal skills
  • Can-do attitude & great attention to detail
Additional Information
  • The chance to work across some of the premium brands in the world within an industry leading agency
  • Additional 5 days annual leaves post 2 years service with the group
  • The opportunity to learn and thrive in a fun and stimulating environment
  • Robust training and development program
Job Type: Full-time Salary: RM2,800.00 - RM5,000.00 per month Benefits:
  • Additional leave
  • Opportunities for promotion
  • Professional development
  • Work from home
Schedule:
  • Monday to Friday
Education:
  • Bachelor\'s (Preferred)
Experience:
  • E-commerce: 3 years (Preferred)
Language:
  • Mandarin (Preferred)
Expected Start Date: 03/20/2023

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Job Detail

  • Job Id
    JD895701
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned
 
 
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