Job Description

Sinma Digital Commerce Hiring! Full Time Ecommerce Key Account Manager in Selangor, Earn up to MYR 7,500 + commission - Ricebowl
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Ecommerce Key Account Manager
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MYR5,000 - MYR7,500 Per Month
Commission: MYR200 - MYR600
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Posted 15 hours ago o Closing 20 Nov 2025
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Requirements

• Diploma in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in key account management, specifically within the e-commerce sector and the Consumer Products/FMCG industry.
• Strong understanding of Shopee, Lazada, TikTok Shop, and other e-commerce ecosystems.
• Proven ability to manage and grow key accounts, demonstrating a track record of achieving sales targets and improving client relationships.
• Strong understanding of e-commerce sales strategies, market analysis, and business development within the Malaysian market.
• Excellent negotiation and client relationship management skills, with the ability to communicate effectively with clients and internal teams.
• Proficiency in English, Bahasa Malaysia and Mandarin to effectively communicate with a diverse range of clients (international) and stakeholders.
• Demonstrated experience in business analysis and utilizing data to inform sales strategies and improve e-commerce performance.
• Experience in team management or leadership roles is a plus, showcasing the ability to guide and motivate a team towards achieving common goals.
• Skills required: Key Account Management, Client Relationship Management, Negotiation, Business Development, Market Analysis, Ecommerce Sales, Sales Strategy, Business Analysis and Team Management

Responsibilities

• Manage and grow key ecommerce accounts within the Consumer Products/FMCG sector, achieving sales targets and expanding market share.
• Serve as the primary point of contact for assigned brand partners, fostering strong relationships and trust.
• Develop and implement strategic account plans tailored to each key client, aligning with their business objectives and Sinma Digital Commerce's capabilities.
• Build and maintain strong, long-lasting relationships with key decision-makers at client organizations, serving as their primary point of contact.
• Conduct thorough market analysis and business analysis to identify opportunities for growth and optimization within each key account's ecommerce operations.
• Negotiate favorable terms and agreements with key accounts, ensuring profitability and mutually beneficial partnerships.
• Collaborate with internal teams (e.g. finance, supply chain, operations, IT) to ensure seamless execution of account plans and delivery of exceptional service.
• Generates sales reports, billing reports, analyze sales data, market trends, and customer behavior to identify opportunities for growth.
• Monitor and analyze key performance indicators (KPIs) for each account, providing regular reports and insights to clients and internal stakeholders.
• Develop and execute sales strategies to maximize revenue and profitability across key ecommerce accounts.
• Lead and manage a team of account executives, providing guidance, training, and support to ensure their success in achieving individual and team goals.

Benefits

• Performance-based incentives.
• Career growth opportunities in a dynamic and fast-growing industry.
• Collaborative and innovative work environment.
• Staff purchase for FMCG

Skills
Key Account Management Client Relationship Management Negotiation Business Development Market Analysis Ecommerce Sales Sales Strategy Business Analysis Team Management
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Skills Required