Job Description

e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-73b57a06>
E-commerce Merchandising Assistant (mandarin Speaker)
Follow
MYR2,300 - MYR3,000 Per Month
,
Fresh Graduates
Be an early applicant!
Posted 20 hours ago o Closing 8 Dec 2025
Be an early applicant!
Share
Save
Apply

Requirements
Job Duties and Responsibilities
The E-commerce Merchandising Assistant supports the online merchandising and sales operations of the company's e-commerce platforms, including Shopee, Lazada, and TikTok.This role assists in maintaining product listings, monitoring inventory, coordinating with internal teams, and ensuring an excellent online shopping experience for customers.
Key Responsibilities:

• Assist in managing and updating product listings, descriptions, pricing, and images across e-commerce platforms.
• Support the merchandising team in monitoring stock levels and ensuring product availability.
• Coordinate with the purchasing, operations, and customer service teams to ensure smooth product flow from listing to fulfillment.
• Help track sales performance, promotions, and product trends.
• Ensure product information is accurate, complete, and optimized for search visibility.
• Assist in preparing reports on product performance and sales data.
• Participate in planning and execution of online campaigns, including major sales events.
• Stay updated on e-commerce trends and competitor activities.
• Provide general administrative support to the merchandising and marketing teams.

Personal Qualities Requirements

• Humble and Open to Feedback: Willing to learn, improve, and accept constructive feedback.
• Responsible and Reliable: Dependable and takes ownership of assigned tasks.
• Good Time Management: Manages workload effectively and meets deadlines.
• Calm Under Pressure: Performs well in fast-paced or high-pressure situations.
• Strong Communication: Communicates clearly and respectfully in both written and verbal form.
• Team-Oriented and Respectful: Works well with colleagues and adheres to company policies.
• Proactive Problem Solver: Takes initiative in identifying and resolving minor issues.
• Flexible and Adaptable: Willing to take on new responsibilities as business needs change.
• Self-Motivated: Works independently with minimal supervision.
• Detail-Oriented: Maintains accuracy and quality in all tasks.
• Physically Capable: Able to handle light physical tasks, such as organizing or moving stock.
• Honest and Trustworthy: Upholds integrity and confidentiality in all work matters.

Educational and Job Requirements

• SPM or higher (a diploma or degree in business, marketing, or a related field is an advantage).
• Proficient in English, Mandarin, and Bahasa Malaysia.
• Fresh graduates are encouraged to apply.
• Candidates with one year or more of relevant experience will be given priority.
• Strong analytical skills and attention to detail.
• Basic understanding of e-commerce operations and inventory management.
• Proficient in Microsoft Office, especially Excel.
• A passion for the gaming industry is a plus.
• Must have own transportation.

Additional Advantages

• Available for immediate employment.
• Holds a certificate, diploma, or degree in business, marketing, or related fields.
• Has 1 year or more of e-commerce or merchandising experience.
• Open to flexible working hours during major online sales events.
• Has a basic understanding and enthusiasm for video games.
• Would you like me to format this into a ready-to-post job listing (e.g., for JobStreet or LinkedIn), with a short company intro and benefits section added?That version typically attracts more candidates.

Responsibilities
1) Product Assortment & Inventory Management

• Assist the purchasing team by gathering data and insights on market trends and customer preferences.
• Monitor sales performance and identify fast- and slow-moving products, preparing basic reports and recommendations for restocking or clearance.
• Update and maintain product listings across all e-commerce platforms, ensuring product information, pricing, and availability are accurate.
• Conduct weekly checks on best-sellers and out-of-stock items to minimize lost sales and ensure timely replenishment.

2) Product Launches & Listings

• Support the listing process for new products, ensuring accurate product names, descriptions, prices, and images are uploaded promptly.
• Coordinate with the design team to collect and upload high-quality product images and graphics.
• Assist in preparing and publishing pre-order listings or promotional product links as directed by the merchandising team.

3) Market Analysis & Price Optimization

• Collect and compile competitor pricing data for analysis by the merchandising team.
• Help track market demand and product performance, identifying potential opportunities for price adjustments or promotions.
• Assist in implementing approved pricing updates on e-commerce platforms.

4) Cross-Departmental Coordination

• Coordinate with the warehouse and operations teams to ensure correct products and quantities are available for order fulfillment.
• Communicate with customer service to address product-related questions or discrepancies.
• Provide regular updates to relevant teams regarding stock availability, out-of-stock items, and expected restocks.

5) E-commerce Platform Optimization

• Help organize and maintain product categories, descriptions, and visual presentation across e-commerce platforms.
• Support ongoing improvements by testing different product titles, descriptions, and images under supervision.
• Assist in basic A/B testing to analyze and improve listing performance and conversion rates.

6) Daily Operational Tasks

• Review daily product orders to confirm inventory availability and flag any discrepancies.
• Update listings and stock quantities as needed to reflect accurate availability.
• Report any listing errors or operational issues promptly to the merchandising or operations team.

7) Strategic Improvement

• Support process improvement initiatives aimed at enhancing efficiency and product visibility.
• Provide feedback and suggestions to improve product listing quality and the overall customer experience.
• Participate in team discussions on e-commerce performance, sales trends, and improvement ideas.

Benefits

• Annual Leave
• Medical Leave
• Meal Allowance
• Increment
• Transportation Allowance
• Performance Bonus
• Punctuality Bonus
• Employees' Provident Fund (EPF)
• Social Security Organization (SOCSO)
• Monthly Income Tax Deductions (PCB)
• Encouragement of Work-Life Balance
• Work hours designed to avoid peak traffic congestion (10:30AM~7:30PM)
• No Overtime Culture
• Open Workspace
• Zero Tolerance for Workplace Bullying
• No Factionalism or Cliques
• No Office Politics
• Staff discount

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Allowance Provided
• Performance Bonus
• Training Provided
• 5 Working Days
• Flexible Working Hours
• Staff Discount
• Performance Incentive
• Bonus
• Medical Insurance
• Overtime Pay
• Insurance

Skills
E-Commerce Platforms Merchandising Strategies Data Analysis Product Management Content Management Digital Marketing
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

Skills Required