Familiar with online platforms such as Lazada, Shopee, TikTok, Facebook, Instagram, etc.
Work as a team, hardworking, willing to learn and challenge.
Responsibilities
JOB HIGHLIGHTS
Energetic & Friendly Working Culture
Potential Career Advancement Opportunity
Basic + Incentive + Bonus
Leading Riding Gears and Motorcycle Accessories O2O Company
Located in Seri Kembangan, Selangor
RESPONSIBILITIES
Customer Service: Address customer inquiries, concerns, and issues related to orders, deliveries, and products.
Platform Management: Manage the marketplace and social media platforms (Lazada, Shopee, TikTok, FB, IG, etc), ensuring that marketing posts, videos, product listings, prices, and promotions are up to date.
Inventory Management: Monitor and manage inventory levels to prevent stockouts or overstock situations. Conduct sales forecasting and prepare restock lists to ensure optimal inventory level.
Data Analysis: Analyse e-commerce data, including sales trends, customer behavior, and website traffic, to make informed decisions and identify areas for improvement.
Reporting: Generate and analyse reports related to e-commerce performance, presenting findings and recommendations to management.
Continuous Improvement: Identify opportunities for process improvement and efficiency gains. Implement changes to enhance overall operations.
Provide support for miscellaneous tasks as directed by the supervisor and perform additional responsibilities as needed.